Appendix – MaxisONE Home Fibre Broadband

  MaxisONE Home Broadband
  30mbps 100mbps 300mbps 500mbps 800mbps
Monthly Charge RM 89 RM 129 RM 149 RM 219 RM 299
Data Quota Unlimited
Fair Usage Policy
https://www.maxis.com.my/terms-conditions/personal/general/maxis-fair-usage-policy/
Download Speed [1]

     

30mbps     

                 100mbps                     300mbps          

 

500mbps

 

800mbps

Upload Speed [1]
30mbps 50mbps 50mbps 100mbps 200mbps
Commitment Period
24 months 
Early termination fee: RM 500
Deposit
Local: None     |     Foreigner: RM 500
Basic Equipment Provided
Modem and WiFi router
Value Added Service / Devices as part of Plan
Pay as you use Voice Unlimited Voice
N/A
Free Dect Phone
N/A N/A Two (2) units of Mesh WiFi Early Termination Fee: [(2 * RM300 ÷ 24 months)] x Remaining months
N/A Free Sunday Installation worth RM 150 [2]
Device(s) Add-on + RM 600 (Outright Purchase) for a pair of Mesh WiFi.
Option to add on at RM 300/unit
Home Voice

Voice pay per use

Call to OLO Fixed: Charging @ 20 second blocks

Local: RM 0.05 / minute

National: RM 0.09 / minute

Call to Maxis / OLO Mobile: Charging @ 20 second blocks RM 0.09 / minute

Or

+ RM 10 for Unlimited Voice & Dect Phone

Home Voice Unlimited [3]

New customer upon sign up
Unlimited calls to ALL fixed & mobile lines + FREE Dect Phone

OR

Existing customer [4] Unlimited calls to ALL fixed & mobile lines

 
  • Call to IDD number: Call are charged @ 6 second blocks
  • Call to 1800: Free
  • Call to 1300: RM 0.04 / minute
Installation charge Free of charge for standard installation with Maxpert consultation included as per Clause 18
Itemized Billing Itemized bill (for Home Voice service) and/or Paper bill = RM5/month ; If you sign up for ebill the RM5/month fee is waived.
Equipment / Device Warranty Modem : As long as customer is an active subs | Router/ Dect Phone/ Dongle/ Mesh WiFi: 24 months

1 Broadband speed may vary as referred to in Clauses 50 and 51.

2 For States like Terengganu, Kelantan and Kedah and Johor who have different state rest day than Sunday, customer may request for installation on such rest day other than Sunday. However, customer has to check with their respective gated communities or joint management body if they allow rest day installation, otherwise a cancellation penalty fee of RM 150 will be charged.

3 Refer to Clause 46 for applicable terms and conditions for unlimited monthly free calls.

4 For existing customers who change rateplan, free dect phone is not provided and customer needs to purchase their own DECT phone separately.