Customer Complaint Management Process
We'll respond within 48 hours.
We're here for you, in many ways
Contact our customer service representatives for any support you would need
Self Serve
Info, bills, and deals – get everything you need on Maxis app and care portal
Chat with us
Manage your account and services or simply reach out for 24/7 support via Maxis' WhatsApp at +6012-3451123. Save our number or click to chat now.
Give us a call
Our dedicated care team is here for you
PERSONAL & FAMILY
Within Malaysia
123
from your Maxis mobile line
1 800 82 1123
from other fixed and mobile lines in Malaysia
From abroad
*123#
from your Maxis mobile line
+603 7492 2123
(standard call charges apply)
