Customer Complaint Management Process
We'll respond within 48 hours.
Contact our customer service representatives for any support you would need
Skip the hold time for quick self-support
Info, bills, and deals – get everything you need on Maxis app and care portal
Your next quickest option
Our dedicated care team is here for you
PERSONAL & FAMILY
Within Malaysia
123
from your Maxis mobile line
1 800 82 1123
from other fixed and mobile lines in Malaysia
From abroad
*123#
from your Maxis mobile line
+603 7492 2123
(standard call charges apply)
On-the-spot assistance and more
Head over to the dedicated channels