Important notice:
We are open to serve your telecommunication needs. All Maxis stores are open to serve your telecommunication needs as permitted.
To ensure safety of our customers and staffs, the following measures will be taken:
- Limited number of customers will be allowed to enter the premise at any one time and social distancing measures will be strictly practiced.
- Compulsory temperature check and health declaration will be carried out on visiting customers and hand sanitizers will be provided at point of entry.
- Maxis staffs on duty are required to undergo compulsory temperature checks and use of masks and gloves when interacting with customers.
We also encourage you to put on your protective gears and be patient as you may experience longer waiting time while we observe these safety measures.
Click here for Maxis Store locations and operating hour.
Go Digital!
We encourage our customers to go digital, use Maxis app to manage account, check bill and make payment or head to Maxis Online Store for device purchases.
For services, we are reachable via calls, social media and chat.
Personal & Family
- 123 from Maxis and Hotlink mobile
- 1-800-82-1123 from other Malaysia fixed and mobile lines
Available Payment Channels
For Maxis customers’ bill payment, here are the available channels:
For Hotlink top-up credit and bill payment, here are the available channels:
Top up whenever, wherever, however!
You’ll never have to worry about running out of credit ever again.
Top up anytime, anywhere via the Hotlink app, online banking or your favourite e-wallets today.
Self-serve kiosk at selected Maxis Centers
Central
- Maxis Centre KLCC
- Maxis Centre Ampang Point
- Maxis Centre Cheras
- Maxis Centre TTDI
- Maxis Centre Selayang
- Maxis Centre Klang
Northern
- Maxis Centre Aman Central, Alor Setar
- Maxis Centre Ipoh
- Maxis Centre Prai
Southern
- Maxis Centre Seremban
- Maxis Centre Danga Bay, JB
- Maxis Centre Taman Molek, JB
East Coast
- Maxis Centre Kota Bharu
- Maxis Centre Kuala Terrengganu
Sabah
- Maxis Centre Warisan Square,
Kota Kinabalu
- Maxis Centre Sandakan
- Maxis Centre Lintas
Sarawak
- Maxis Centre Kuching
- Maxis Centre Miri
For Maxis Centre’s address, click here.
Stay Home. Stay Connected.