Terms & Conditions

Service Specific Terms & Conditions (“SSTC”) – Samsung Galaxy Z Flip8, Z Fold8 and Z Fold8 Ultra Pre-Order Promotion

Version 22 July 2026

    1. Campaign: Samsung Galaxy Z Flip8, Z Fold8 and Z Fold 8 Ultra Pre-Order Promotion (“Campaign”).
    2. Campaign Period: From 22 July 2026 until 13 August 2026 (both dates inclusive) or while stocks last, whichever is earlier. Maxis reserves the right to end the Campaign once all available units are depleted.
    3. You or Participant(s): Any Person(s) who participate(s) in this Campaign in accordance with this SSTC.
    4. Promotional Gift: Refers to the product(s) that come with a purchase of one (1) Samsung Galaxy Z Flip8, Samsung Galaxy Z Fold8 or Samsung Galaxy Z Fold8 Ultra during this Campaign; as listed in Clause 17.
    5. By participating in this Campaign, you agree to be bound by these terms and conditions which shall form an integral part of this SSTC and to be read together with the applicable terms and conditions for Maxis Zerolution Contract for Devices at https://www.maxis.com.my/en/terms-conditions/devices/contract/zerolution/ (“SSTC – Maxis Zerolution Contract for Devices”), the terms and conditions for Maxis Device Contract at https://www.maxis.com.my/en/terms-conditions/devices/contract/device-contract/ (“SSTC – Maxis Device Contract”), the General Terms & Conditions (“GTC”) at https://www.maxis.com.my/en/terms-conditions/general/maxis-consumer/, the Summary Terms & Conditions (“STC”) at https://www.maxis.com.my/en/terms-conditions/general/summary/, Maxis Fair Usage Policy (“FUP”) at www.maxis.com.my/FUP and any other applicable terms and conditions, all available at https://www.maxis.com.my/en/terms-conditions/.
    6. Maxis reserves the right at its sole discretion without liability, from time to time, to vary, add to, remove or otherwise amend these terms and conditions or any part thereof and/or withdraw or cancel this Campaign without any prior notice. Where reasonably practicable, we will give you advance notice of such changes and any or all previous versions of our user guides or leaflets will be superseded.
    7. Maxis’ decisions in any matter in relation to this Campaign shall be final and conclusive and any request for appeal or review will not be entertained.
    8. This Campaign is not valid in conjunction with other on-going offers, discounts, net-price products, rebates or privileges, unless otherwise allowed by Maxis.
    9. All charges and prices stated are exclusive of all applicable taxes. Any applicable taxes shall be charged and added to the bills issued to you.
    10. Any conflict or inconsistency between this SSTC, the STC, the GTC, SSTC – Maxis Zerolution Contract for Devices and SSTC – Maxis Device Contract shall be construed in the following order of precedence: (a) this SSTC; (b) SSTC – Maxis Zerolution Contract for Devices; (c) SSTC – Maxis Device Contract; (d) GTC; and (e) STC.
    11. If any of the provisions in these terms and conditions is held to be invalid, illegal and unenforceable under any applicable law or court of law or by any reasons whatsoever, the legality and enforceability of the remaining provisions shall not be affected or impaired in any way and such invalid, illegal or unenforceable provision shall be deemed deleted.
    1. This Campaign is open to new and existing Maxis customers who:
      1. Purchase a Samsung Galaxy Z Flip8, Samsung Galaxy Z Fold8 or Samsung Galaxy Z Fold8 Ultra via selected Maxis channels, including Maxis Centres, Maxis Exclusive Partners, or Maxis Online Store;
      2. Subscribe to or renew an eligible Participating Postpaid Plan (as defined in Clause 17); and
      3. Confirm Promotional Gift stock availability via respective Maxis channels
      A purchase is deemed successful when the Zerolution Contract or Device Contract is signed by you.
    2. The eligibility to this Campaign is subject to the following criteria:
      1. you must not have any outstanding payments with us; and
      2. you are not a commercial user and/or bulk subscriber.
    3. Notwithstanding the above, Maxis reserves the right, at its sole discretion, to determine if you are suitable and/or eligible to participate in the Campaign.
    1. Each successful purchase entitles the Participant to one (1) Promotional Gift allocation.
    2. The Campaign is on a first-come, first-served basis, subject to stock availability.
    3. With purchase of one (1) Samsung Galaxy Z Flip8, Samsung Galaxy Z Fold8 or Samsung Galaxy Z Fold8 Ultra, the respective Promotional Gift is listed in Table 1 below:
    Device Promotional Gift Maxis Postpaid Plan
    Samsung Galaxy Z Flip8 Samsung Galaxy Buds4 Pro (RM999)

    Maxis Postpaid 109

    Maxis Postpaid 139

    Maxis Postpaid 169

    Maxis Postpaid 199

    The New Maxis Family Plan 299

    The New Maxis Family Plan 399

    RM200 Touch 'n Go eWallet Credit Any Maxis Postpaid Plan
    Samsung Galaxy Z Fold8 Samsung Galaxy Buds4 Pro (RM999) Maxis Postpaid 109
    Samsung Galaxy Watch9 (Bluetooth 44mm) (RM1,599)

    Maxis Postpaid 139

    Maxis Postpaid 169

    Maxis Postpaid 199

    The New Maxis Family Plan 299

    The New Maxis Family Plan 399

    RM200 Touch 'n Go eWallet Credit Any Maxis Postpaid Plan
    50% Off Samsung Galaxy Z Flip8 Outright Purchase Voucher Any Maxis Postpaid Plan
    Samsung Galaxy Z Fold8 Ultra Samsung Galaxy Buds4 Pro (RM999) Maxis Postpaid 109
    Samsung 55" UHD TV (UA55U8000HKXXM) (RM2,899)

    Maxis Postpaid 139

    Maxis Postpaid 169

    Maxis Postpaid 199

    The New Maxis Family Plan 299

    The New Maxis Family Plan 399

    RM200 Touch 'n Go eWallet Credit Any Maxis Postpaid Plan
    50% Off Samsung Galaxy Z Flip8 Outright Purchase Voucher Any Maxis Postpaid Plan
    1. For the avoidance of doubt, the quoted price for Participating Postpaid Plan above is subject to SST 6%.

      The RM200 Touch ‘n Go eWallet Credit is referred to as “TNG Credit”.
      The Reward voucher for 50% off Samsung Galaxy Z Flip8 outright purchase is referred to as “Reward Voucher”.

    2. The Promotional Gift is:
      1. Non-transferable;
      2. Non-exchangeable; and
      3. Not redeemable for cash or credit
    3. Maxis reserves the right to substitute the Promotional Gift with another item of similar value without prior notice.
    1. In accordance with the terms of this SSTC, you will enjoy the TNG Credit in accordance with the terms below:
      1. the number of TNG Credit(s) is limited and up to Maxis’ sole discretion. The TNG Credit is granted on a first-come, first-served basis until fully redeemed
      2. to enjoy the TNG Credit(s):
        1. If you are a new Touch ‘n Go user:
        2. You are required to install Touch ‘n Go app and register for Touch ‘n Go eWallet, on or before the Fulfilment Schedule Date stipulated in Table 2 below, using the registered mobile phone number and sign up for any Postpaid Plan(s) under this Campaign.
        3. If you are an existing Touch ‘n Go user:
        4. You must use the mobile phone number registered to your Touch ‘n Go eWallet account to register and sign up for the Postpaid Plan(s) under this Campaign in order to receive the TNG Credit.
        The mobile phone number that you use to register and sign up for the Postpaid Plan(s) is referred to as “Registered Mobile Number”.
      3. If you are entitled and granted the TNG Credit(s) in accordance with this SSTC, the TNG Credit(s) will be credited into your Touch ‘n Go eWallet account on the Fulfilment Schedule Date as stipulated in Table 2 below. Recipients of the TNG Credit(s) will be able to verify fulfilment of the TNG Credit(s) by checking his/her eWallet balance and/or transaction history in his/her Touch ‘n Go account.
      4. In the event Maxis’ initial attempt to fulfil the TNG Credit(s) on the Fulfilment Schedule Date stipulated in Table 2 below is unsuccessful, Maxis will send an SMS to the Registered Mobile Number notifying the same and re-attempt crediting the TNG Credit(s) up to four (4) attempts on a weekly basis as stipulated in Table 2 below:
    FULFILMENT FULFILMENT SCHEDULE DATE
    Initial attempt 14 August 2026
    Re-attempt 1 21 August 2026
    Re-attempt 2 28 August 2026
    Re-attempt 3 4 September 2026
    Re-attempt 4 11 September 2026
    1.  
      1. In the event all five (5) attempts made by Maxis to credit the TNG Credit(s) are unsuccessful, it shall constitute, and be deemed as, your waiver to receive the TNG Credit(s) and you shall relinquish all your rights and entitlement in relation to the same. In this regard, Maxis shall be entitled to forfeit the TNG Credit(s) and Maxis shall not be liable or responsible for any claims or whatsoever in relation to and/or arising from the TNG Credit(s).
    2. In accordance with the terms of this SSTC, you will enjoy the Reward Voucher in accordance with the terms below:
      1. to enjoy the Reward Voucher(s):
        1. You will receive the Reward Voucher via email, WhatsApp and SMS with a direct link to redeem two (2) days after delivery or collection of eligible Samsung Galaxy device; and
        2. You must redeem the Reward Voucher by 11 September 2026 or forfeit the Reward Voucher
    3. The following must be strictly adhered to for Physical Promotional Gift delivery:
      1. Address and Order Confirmation
        1. Delivery will be made to the Participant’s billing address as captured at the point of order confirmation;
        2. It is the Participant’s responsibility to ensure that the billing address is accurate and updated prior to order confirmation;
        3. Any changes to billing address after order confirmation will not be entertained or reflected for Physical Promotional Gift delivery; and
        4. Maxis shall not be responsible for failed or delayed deliveries arising from inaccurate or outdated billing address details.
      2. Delivery Timeline
        1. The Physical Promotional Gift will be delivered within 3-14 working days from the date of successful delivery or collection of eligible Samsung Galaxy device, subject to stock availability and logistics arrangements.
        2. In the event of Force Majeure, Maxis reserves the right to extend the delivery at its own discretion
      3. Delivery Process & Authentication
        1. A Transaction Authorisation Code (TAC) will be sent via SMS to the Participant’s registered mobile number for purchases via Maxis Online Store.
        2. The Physical Promotional Gift will only be handed over upon successful TAC (for Maxis Online Store) or personal details (Name, IC and Address for Maxis Stores) validation with the rightful recipient.
        3. The delivery partner may attempt delivery up to three (3) times.
        4. If delivery is unsuccessful after multiple attempts, Maxis reserves the right to cancel or forfeit the Physical Promotional Gift without further liability.
    1. Maxis is not an agent, subsidiary or affiliate of Touch ‘n Go, and make no representation or warranties as to the quality, merchantability, fitness of the TNG Credit and shall not be liable for any loss and damages suffered from the use of the TNG Credit.
    2. The Physical Promotional Gift is subject to the manufacturer’s warranty
    3. An acknowledgement form must be executed by the Participants upon receipt of the Physical Promotional Gift confirming that the Physical Promotional Gift has been received in good physical condition, free from any visible defects or damage. Should any defects, damage, or discrepancies be identified upon delivery and inspection by our delivery partner, a replacement Physical Promotional Gift will be delivered. Replacement deliveries will be within two (2) working days; this timeframe is subject to availability of replacement stock.
    4. Any defects, damage, or discrepancies found after delivery of the Physical Promotional Gift must be reported to the manufacturer within fourteen (14) days:
      1. Samsung Hotline: 1 800 88 9999
      2. Monday to Sunday 24 Hours
    5. Maxis is not the manufacturer of the Physical Promotional Gift and shall not be liable for defects, quality, or fitness of the Physical Promotional Gift.
    1. Participants must fulfil all contractual obligations under the subscribed Maxis plan.
    2. In the event of early termination, cancellation, or breach of contract;
      1. Maxis reserves the right to recover the price stated above; or
      2. Impose any applicable charges at its discretion
    1. Maxis reserves the right to disqualify any Participant who is suspected of fraud, abuse, or manipulation of the Campaign, including but not limited to bulk purchases or non-genuine purchases.
    1. Notwithstanding the above, Maxis reserves the right to forfeit the Promotional Gift if our attempt to fulfil the Promotional Gift fails for any reason whatsoever.
    2. Maxis shall not be liable for any loss, delay, or damage arising from participation in the Campaign or events beyond its reasonable control.
    3. If any provision of this SSTC is held to be invalid, illegal, or unenforceable, the remaining provisions remain valid and enforceable.
    4. The terms and conditions stated herein shall be governed by the laws of Malaysia and subject to the exclusive jurisdiction of the courts of Malaysia.