Terms & Conditions

Service Specific Terms & Conditions (“SSTC”) – Move with Maxis (“This Experience”) in Penang on 20 & 21 June 2026

Version: 11 June 2026

    1. This Experience
      The Move with Maxis (“This Experience”) is a community fitness initiative bringing people together for guided runs and wellness events at popular local spots. 
    2. Eligibility
      1. This Experience is open to members of the public who successfully register and sign up for This Experience. All individuals who complete the registration process are recognized as participants (“Participants”)
      2. There is no age limit, but children aged 4–12 must be accompanied by at least one (1) adult at all times.
      3. Participants may be requested to provide proof of eligibility and suitability requirements as stipulated under this SSTC  and as determined by Maxis. Maxis reserves the right to verify eligibility and to reject or revoke participation at any time if any  information provided is inaccurate or misleading.
      4. Maxis reserves the right, in its sole discretion, without prior notice, to disqualify any Participant that is found or suspected of tampering with the operation of This Experience or to be in violation of the terms and conditions of this SSTC. 
    3. Experience Period
      This Experience will take place on 20 & 21 June 2026, as determined by Maxis. Sessions are subject to availability and may be amended without prior notice.
    4. Applicable Terms
      This Experience and your participation are subject to:
      1. the General Terms & Conditions for Maxis Postpaid Customers (“GTC”) available at https://www.maxis.com.my/en/terms-conditions/personal/general/maxis-consumer/;
      2. this Special Supplementary Terms & Conditions (“SSTC”);
      3. the Summary Terms & Conditions (“STC”); and
      4. any other applicable terms and conditions issued by Maxis from time to time (collectively available at https://www.maxis.com.my/terms-conditions/personal/).

      By registering for and participating in This Experience, you acknowledge that participation is voluntary and at your own risk.
    5. Defined Terms
      Capitalised terms not defined herein shall have the meanings ascribed to them in the GTC.
    6. Order of Precedence
      In the event of any inconsistency, the following order of precedence shall apply:
      1. SSTC;
      2. GTC; and
      3. STC.

  • Maxis reserves the right, without liability, to amend, reschedule, substitute, suspend or cancel This Experience (including venue, performers, timing or format) due to safety concerns, technical issues, low participation, government directives, force majeure events or circumstances beyond Maxis’ reasonable control. Where reasonably practicable, advance notice will be provided. No refund or compensation shall be payable in connection with such changes.

    1. Registration will be available from 9 June 2026 to 19 June 2026, or until all slots are filled.
    2. Successful Participants will receive a confirmation email.
    3. Registrations are non transferable.
    1. All successful Participants must check in at the designated registration counter within the specified time window.
    2. All Participants under the same registration must arrive and check in together. Partial check ins are not permitted.
    3. Participants must present their confirmation email and original identification card (IC) for verification.
    1. Participants must comply with all instructions issued by Maxis, venue staff, security personnel and performers.
    2. Smoking, vaping, alcohol, illegal substances, dangerous items and any disruptive or unlawful behaviour are strictly prohibited within the venue.
    1. Maxis or venue management may immediately remove any Participant whose behaviour is disruptive, unsafe, offensive or poses a risk to others (including heckling performers).
    2. Such removal shall be without refund, compensation or liability, and the Participant shall have no claim against Maxis thereafter.
    1. Participation in This Experience is entirely at your own risk.
    2. To the fullest extent permitted by Malaysian law, Maxis shall not be liable for any loss, damage, injury, delay, expense or inconvenience arising from or in connection with This Experience.
    3. Nothing herein excludes liability that cannot be excluded under applicable Malaysian law.
    1. Maxis may modify, delay or cancel This Experience due to safety, weather, technical or operational reasons.
    2. While refreshments may be provided, Maxis does not warrant an allergen free environment. Participants with dietary restrictions or allergies participate at their own risk.
    3. No refunds or compensation shall be provided for changes to talent line up or programme content.
  • Maxis and its partners shall not be responsible for any loss, theft or damage to personal belongings during This Experience. Participants are responsible for their own items at all times.

  • By participating, you irrevocably consent to Maxis recording, photographing and using your name, image, voice and likeness, in any media and worldwide, for promotional, marketing, archival and commercial purposes in perpetuity, without further notice, approval or compensation.

  • Participants must be medically fit to attend. Maxis reserves the right to refuse or discontinue participation if a Participant is deemed unfit, poses a health or safety risk, or requires medical attention.