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Terms & Conditions

Service Specific Terms & Conditions (“SSTC”) – Maxis Postpaid Tablet Connect 18

Version [20th October 2022]

Service Specific Terms & Conditions (“SSTC”) – Maxis Postpaid Watch Connect 18

    1. The Plan: Maxis Postpaid Tablet Connect 18 ("Tablet").
    2. You: Person(s) signing up for Maxis Postpaid Tablet Connect 18.
    3. The use of the Plan is subject to the General Terms & Conditions (“GTC”) at https://www.maxis.com.my/en/terms-conditions/general/maxis-consumer/, this Service Specific Terms & Conditions (“SSTC”), Maxis Fair Usage Policy and any other applicable terms and conditions, all at www.maxis.com.my/terms-conditions/personal/.
    4. Capitalised terms herein have the same meaning as defined in the GTC.
    5. Any conflict or inconsistency between this SSTC, the GTC and Summary Terms and Conditions (“STC”), shall be construed in the following order of precedence: (a) SSTC; (b) GTC; and (c) STC.
    6. Further, the Plan is subject to SSTC – Maxis Zerolution Contract for Devices at https://www.maxis.com.my/terms-conditions/personal/postpaid/zerolution/. For clarity, any conflict or inconsistency between this SSTC and SSTC – Maxis Zerolution Contract for Devices, this SSTC shall take precedence.
    7. We reserve the rights without liability, to revise this SSTC, Plan and our pricing. Where reasonably practicable, we will give you reasonable advance notice of such changes and all previous versions of our user guides or leaflets will be superseded. You accept you are responsible for regularly reviewing information on the Plan and Service(s) at www.maxis.com.my/tnc), including changes to the Agreement. Your continued use of the Service(s) and/or Plan (after the Effective Date of any revision/change to the terms and conditions of Services and/or Plan) shall constitute unconditional acceptance by you of such revisions/changes and you shall be bound by the same. If you do not accept such revisions/changes, you will terminate the Plan and/or the use of the Services by giving us notice within 28 days from the Effective Date failing which you are assumed to have accepted the changes.
    1. You must be an existing subscriber for any of Maxis Postpaid Plan 98, 108, 128, 158, 188, 248, 368 or Maxis Family Plan 299, 399, 499 to be eligible to sign up for this Plan.
    2. You are ineligible for this Plan if you owe us any payments.
    3. This Plan is inapplicable to you if you are a commercial user and/or bulk subscriber.
    1. Charges and fees of the Plan are published on our official website https://www.maxis.com.my/devices/ as updated by us from time to time. Charges published are exclusive of all applicable taxes including GST.
    1. We reserve the rights at any time, without being liable to you or any third party, to interrupt, bar, suspend, restrict the Service(s) for such time as we see fit or terminate, discontinue or disconnect the Service(s) if your usage:
      • shows excessive usage or placing unusual burdens on our Network;
      • is for unlawful activities or for suspected fraudulent activities;
      • is not in accordance with the Maxis Fair Usage Policy (at www.maxis.com.my/FUP); or
      • is for commercial/non-personal purposes.
    2. We reserve the rights at any time, without being liable to you or any third party, to block the IMEI of the Tablet if you fail to make full payment of any amount due within 14 days of the statement due date.
    1. For data allocated with the Plan, you acknowledge and accept that:
      • You will experience data browsing at reduced speeds with no excess charges if your usage of data exceeds the allocated mobile internet;
      • The mobile internet package allocated within the Plan is exclusively for domestic usage only;
      • You may purchase one-time passes (non-recurring) before you exceed your mobile internet package allocation. Such upgrade is available through your Maxis app and accessible through your mobile device, Tablet and other channels as we may inform you from time to time. Please refer to appendix of Maxis Postpaid Plan (https://www.maxis.com.my/terms-conditions/personal/appendix/maxisone-plan/) for one-time passes charges under this Plan;

    1. The rates and charges for this Plan do not cover the usage while on an overseas roaming network. Whilst roaming overseas, the prevailing data roaming charges at https://www.maxis.com.my/lifestyle/roaming-idd/international-roaming/ shall apply.
    1. You will only be able to enjoy the benefits of the Plan and Services after the activation of your subscribed Maxis Postpaid Plan 98, 108, 128, 158, 188, 248, 368 or Maxis Family Plan 299, 399, 499, as the case may be. For clarity:
      • if for any reason, your subscription of Maxis Postpaid Plan 98, 108, 128, 158, 188, 248, 368 and/or Maxis Family Plan 299, 399, 499 fails to be activated, you are deemed not to have been registered for the Plan; and
      • if your subscription of Maxis Postpaid Plan 98, 108, 128, 158, 188, 248, 368 and/or Maxis Family Plan 299, 399, 499 is successfully activated, you are deemed to have been registered for the respective Plan.
      • Upon registration for the Plan, your Maxis Postpaid Plan 98, 108, 128, 158, 188, 248, 368 and/or Maxis Family Plan 299, 399, 499 mobile line must be kept active and cannot be suspended if you want to enjoy the benefits of the Services.
      • Subscription to the Plan does not affect your existing device contracts with us.
    2. If you change your current postpaid rate plan to this Plan, you will not be able to carry forward any promotions/benefits that you are currently enjoying under your current postpaid rate plan.
    1. Subject to our GTC, a principal line holder may at any time terminate the Plan as follows:
    2. Your Plan will be terminated if you make any changes to your Plan other than an upgrade.
    3. We reserve our right to terminate this Plan if you relocated and have been relocated to an area outside of our Service(s) coverage area.
    4. Upon termination of your Plan, all benefits under the Plan will automatically cease on the termination date.