Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

Frequently Asked Questions

Maxis Samsung Galaxy Z Flip5 & Fold5 Trade-In Rebate Promotion FAQ

  • The Maxis Trade-in program enables new and existing Maxis customers to trade in devices such as smartphones, tablets and smartwatches in order to receive instant discounts on your purchases in store.

  • Trade in your old device* to get the latest Samsung Galaxy Z Flip5 & Fold5** to enjoy total rebates of up to RM4,245. For example, trade in a Samsung Galaxy Z Fold4 1TB (worth up to RM2,595) and get additional trade in value of up to RM1,650**.

    • Walk-in to Maxis Centre to find out the eligible old device models.
    • Only applicable for Samsung Galaxy Z Flip5 & Fold5.
  • For this limited time offer, trade in any smart mobile device* to get the latest Samsung Galaxy Z Flip5 & Fold5 and you will be entitled to a minimum value of RM650.

    • Walk-in to Maxis Centre to find out the wide range of eligible smart mobile devices.
  • The Maxis Trade in program is currently available at all Maxis stores nationwide. Let’s find a store near you.

  • To get an estimated value of your smartphone/tablets, download Maxis Trade-in app from Google Play Store/iOS App Store/Huawei App Gallery and follow the steps to assess your phone.

    When you are ready to trade in your smartphone and sign up with a new contract, just walk-in to any Maxis Stores and our team will help you to complete your transaction. Remember to back up your device before heading to Maxis Stores.

    For Smart Watch, please walk-in to the nearest Maxis Stores to evaluate and trade-in your old device.

  • You can trade one (1) device per contract sign up.

  • You may trade in a higher value device and sign up a device contract on a lower value device. Your trade in value will be credited back into your monthly billing.

  • Yes, you still can trade in your devices at our stores. We accept a wide range of brands & models.

    However, models that are not entitled to this promotion shall be subjected to our standard trade in offers in store. Click HERE to know more.

The easy way to shop without leaving your seat

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service