Billing & Payment

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• How to schedule an appointment for Solar Inspection?

  We will reach out to confirm your interest and schedule a free, no-obligation home assessment.

• If I need to change and reschedule my appointment, who should I call?

  To reschedule, email us at msolar@maxis.com.my. Do contact us 1-day prior to your appointment date to avoid any late cancellation or reschedule charges.

  Requests for appointment rescheduling less than 1-day before the appointment date is chargeable at RM150.

• How to schedule an appointment for Solar installation?

  Once your Net Energy Metering (NEM) approval is confirmed, our team will promptly contact you to schedule your installation date at your convenience.

• If I need to change and reschedule my installation, who should I call?

  To reschedule, email us at msolar@maxis.com.my. Do contact us 10-days prior to your installation date to avoid any late cancellation or reschedule charges.

  Requests for appointment rescheduling less than 10-days before the appointment date is chargeable at RM700.