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Frequently Asked Questions

Maxis Home Fibre plans

  • We offer the following Fibre plans:

    Plan Monthly Price
    100Mbps  RM99/month
    300Mbps RM139/month
    500Mbps RM159/month
    1Gbps RM249/month
    2Gbps RM319/month (includes WiFi 6E router)
  • Yes, you may enjoy the benefit of home devices on Zerolution with your Maxis Home Fibre plan, subject to eligibility check.

  • If you’re on the old Maxis Fibre 30Mbps plan, you can upgrade to 100Mbps and enjoy 3x faster speeds! Just log in to the Maxis app – it’s quick and easy!

    For homes using older copper lines (VDSL): No worries! Once your area gets fibre-ready, you can upgrade too!

    No need to change your router/modem unless you want to. If you need a new router? Just ask – we’ll sort it out (standard terms apply).

  • Yes, your Maxis Home Fibre contract will be renewed to a new 24-month contract if you take up a new router or if modem upgrade is required.

WiFi 6E Router on Maxis Home Fibre 2Gbps

  • No, the WiFi 6E router is only available to customers who sign up for Maxis Home Fibre 2Gbps.

  • If you have subscribed to Maxis Home Fibre 2Gbps, you can enjoy 2Gbps bandwidth over LAN (wired connection) and up to 1.8Gbps over WiFi. Please take note that you will need to use a WiFi 6E capable device on the 6Ghz band to enjoy this speed.

  • Yes, this device has a Voice port and you can add on RM10 Voice Unlimited to get the free DECT phone upon signing up for the Maxis Home Fibre 2Gbps.

  • This WiFi 6E router has EasyMesh R2 function. You may subscribe to Max WiFi service to get whole house WiFi coverage.

  • WiFi 6E offers an extra band over WiFi 6. Hence, WiFi 6E is tri-band, with 2.4Ghz, 5Ghz and the additional 6Ghz band. This additional channel will enable faster WiFi speeds experience over WiFi 6.

  • Many premium devices support WiFi 6E, including:

    • Samsung S22 Ultra, S23 series, Galaxy Z Fold5 5G, Galaxy Z Flip5 5G
    • M2 iPad Pro, 2023 MacBook Pro, 2023 Mac mini
    • iPhone 15 Pro and Pro Max
    • Various high-end laptops and PCs


    Many of these devices are available through Maxis' home device offerings.

Find out if you're covered

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service