Frequently Asked Questions
Installation/Maintenance
Installation/Maintenance
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ProActive Solar Care is a comprehensive approach to ensuring your system operates efficiently by providing real-time monitoring, proactive troubleshooting and administrating claims where needed.
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Before installation, our certified technicians will conduct a free, no-obligation inspection to ensure your roof is solar-ready. We will provide recommendations based on this assessment, including any necessary repairs before proceeding with the installation.
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Our expert installers use a mounting structure to ensure the solar panels do not make direct contact with your roof. In the unlikely event of any damage during installation, it will be covered under our workmanship warranty.
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The Maxis Home Solar Plan is open to all customers with a landed property throughout Peninsular Malaysia.
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Minimal upkeep is required from you. We will monitor your solar panels' performance and provide maintenance visits at no extra cost to ensure they remain in optimal condition.
