Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

Enjoy unmatched mobile and fibre experiences on 5G
with Maxis Postpaid and Maxis Home Fibre plans.
Enjoy unmatched mobile and fibre experiences on 5G with Maxis Postpaid and Maxis Home Fibre plans.

Stay all-ways connected

Whether it's a postpaid plan for yourself or Fibre for loved ones at home, we'll help you stay connected on a fast and reliable network, always.

Easy ownership of the latest devices

From 5G smartphones to connected home devices, it's easy to find your perfect match with multiple device ownership options.

Your perfect lifestyle partner

Indulge in exclusive offers and rewards with our wide range of add-ons - from entertainment to sports - tailored to your every need and want.

Switching to Maxis is easy. Learn more here.

1 2 3

Here's what you'll need to do to port-in to Maxis

All supplementary lines (if any) need to be switched together with the principal account.

Keep your current line active.

Clear any outstanding bills or contract obligations to your current provider.

Ensure the mobile number you want to port-in is registered under your ID (NRIC, Passport or Army ID). You can verify that you are the current account holder for the phone number through the SMS steps in the images below.

If you are a supplementary line holder, please get your principal line holder to perform the switch.

Sign up for the all-new Maxis Postpaid plans and get FREE RM100 Touch’nGo eWallet credit.

AVAILABLE FOR ALL PLANS​:
Unlimited calls & SMS – Stay connected when you pair your mobile plan with any Maxis Home Fibre plan
Unlimited 5G data for roaming – From only RM29/day to the best networks worldwide.​
Enjoy a bigger DataPool – Add Maxis Postpaid Share Line to enjoy a collective pool of 5G and 4G data with your family members.

Switch to Maxis and choose from a wide range of 5G smartphones

During port-in

After submitting your request to Maxis, your current provider will send you a confirmation SMS.

Make sure you and your supplementary lines (if any) follow the onscreen instructions before the stated deadlines. SMS replies are case sensitive.

Keep the provided Maxis SIM carefully.

Once your current provider’s SIM is no longer working, switch to the Maxis SIM provided.

Need help while trying to switch to Maxis?

Here's what you'll need to do to switch your fibre to Maxis

Check the availability of Maxis Home Fibre in your area at https://www.maxis.com.my/en/broadband/coverage/

Walk-in to your nearest Maxis Centre or authorised retailer; or leave your details online for us to call you back at https://www.maxis.com.my/en/broadband/maxis-fibre/

Subscribe to your preferred Maxis Home Fibre plan, and installation is expected to be completed within 14 working days

Clear all outstanding bills with your existing service provider (including early termination fee or contract penalty, if any) within 10 days after your Maxis Home Fibre order is submitted

Note: To ensure your have uninterrupted internet service at home, do not terminate your existing service before Maxis Home Fibre installation is completed

Sign up for Maxis Home Fibre plans

AVAILABLE FOR ALL PLANS​:
Unlimited data
Local voice calls - Pay per use. Add RM10/mth for unlimited calls. Free DECT phone for new customers on unlimited voice calls.​

Need help while trying to switch to Maxis?

CALL/
CHAT
Whatsapp