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Terms & Conditions

Service Specific Terms & Conditions (“SSTC”) – Maxis Sebola Suara 2022 Promotion

Version [11 November 2022]

    1. Promotion: Maxis Free 1 Million Live Match Passes (for FIFA World Cup Qatar 2022) with 10GB High-Speed Internet Pass
    2. You: Person(s) participating in this Promotion.
    3. Promotion Period: 20th November 2022 – 18th December 2022 (both dates inclusive)
    4. Redemption Period: 20th November 2022 – 18th December 2022 (both dates inclusive)
    5. The Promotion and use of the Service(s) is subject to the General Terms & Conditions (“GTC”) (at https://www.maxis.com.my/en/terms-conditions/personal/general/maxis-consumer/), the Service Specific Terms & Conditions – Maxis TV (“Maxis TV SSTC”) (at https://www.maxis.com.my/en/terms-conditions/products-services/entertainment/maxis-tv/), this Service Specific Terms & Conditions (“SSTC”), Summary Terms and Conditions (“STC”), Maxis Fair Usage Policy (“FUP”) and any other applicable terms and conditions, all available at www.maxis.com.my/FUP and www.maxis.com.my/terms-conditions/personal/.
    6. Capitalised terms herein have the same meaning as defined in the GTC.
    7. Any conflict or inconsistency between this SSTC, the Maxis TV SSTC, the GTC and STC, shall be construed in the following order of precedence: (a) this SSTC; (b) Maxis TV SSTC; (c) GTC; and (d) STC.
    8. We reserve the rights without liability, to revise this SSTC, the GTC, the Promotion and our pricing at our sole discretion. Where reasonably practicable, we will give you reasonable advance notice of such changes and all previous versions of our user guides or leaflets will be superseded. You accept that you are responsible for regularly reviewing information on the plan(s) and Service(s) at www.maxis.com.my/terms-conditions/, including changes to the Agreement. Your continued use of the Service(s), and/or plan(s) (after the Effective Date of any revision/change to the terms and conditions of the Agreement, Services, and/or plan(s)) shall constitute unconditional acceptance by you of such revisions/changes and you shall be bound by the same. If you do not accept such revisions/changes, you will terminate the plan(s) and/or the use of the Services by giving us written notice within twenty (28) days from the Effective Date, failing which you are deemed to have accepted the changes.
    1. You are only eligible to participate in the Promotion if you are an existing customer of the following during the Promotion Period:
      1. Hotlink Prepaid
      2. Hotlink Postpaid
      3. Maxis Mobile Consumer and Business individuals
    2. You are ineligible for the Promotion if you have any outstanding payments with us.
    1. During the Promotion Period, there will be a total of 1,000,000 Free Single PPV (Pay-Per-View) Live Match Passes (for FIFA World Cup Qatar 2022) (“Free Passes”) available for redemption, subject to Maxis’ discretion to allocate the number of Free Passes available daily.
    2. To redeem the Free Pass, you will need to obtain the single unique promo code for redemption (“Promo Code”), which will be generated on a daily basis for the live telecast / streaming matches of the day in Maxis TV daily.
    3. Each Promo Code is valid only on the day it was generated.
    4. The redemption of the Free Pass will be available daily and is on a FIRST COME FIRST SERVE basis, subject to daily allocation of Free Passes for that day.
    5. You can only watch the live match using the Free Pass if you have a sooka account created via Maxis TV - you may register for the sooka account via Maxis TV if you do not have one.
    6. The Free Pass is only valid for the live telecast / streaming of the match that you have chosen and cannot be used for any other content in Maxis TV.
    7. The Free Pass is NOT (a) exchangeable with cash, credit or any form of monetary value; and (b) transferable to anyone, including other Maxis / Hotlink subscribers once it has been successfully redeemed.
    1. During the entire Promotion Period, you will get one (1) 10GB High-Speed Mobile Internet Pass, valid for 30 days (“Internet Pass”) upon your first successful redemption of the Free Pass. 
    2. You will be able to redeem the Internet Pass in your Maxis App or Hotlink App and the Internet Pass can only be used for data streaming for sooka content in Maxis TV.
    3. Upon the successful redemption on the Internet Pass, data streaming for the matches (watched using the Free Pass) will be deducted from (a) the Internet Pass; and (b) your existing mobile data after exhausting the data available in the Internet Pass.
    1. The Promotion is not valid with other ongoing promotion & not exchangeable for cash/ credit-in-kind. Promo Code cannot be stacked/ combined/ accumulated unless stated otherwise.
    2. Maxis is not responsible for any delayed/ cancelation/ failure to deliver of live event / match broadcast on date of event / match.