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 Maxis 25th Anniversary RM25 Phone Campaign


  1. TERMS AND CONDITIONS Maxis 25th Anniversary RM25 Phone Campaign” (“Campaign”) is organized by Maxis Broadband Sdn Bhd (“Maxis”) to celebrate Maxis 25th anniversary by giving away 25 units latest smartphones daily at RM25 each for 25 days and shall be subject to the terms and conditions herein.

  2. The Campaign period is from 25th August 2020 until 18th September 2020, both dates inclusive (“Campaign Period”).

  3. Campaign eligibility :
    1. Open to all existing and active Maxis Postpaid, Hotlink Postpaid, Maxis Fibre and Hotlink Postpaid & Fibre customers on all rate plans during the Campaign Period who are at least 18 years of age, pass the eligibility check and have a valid postal delivery address in Malaysia (PO box excluded) (“Eligible Participant”).
    2. Eligible Participant must ensure that the mobile number used or being used to participate in the Campaign is active, must not be suspended or terminated for any reason whatsoever during the Campaign Period until the smartphone is delivered.
    3. Failure to remain as Eligible Participant and to comply with Clauses 3(a) and 3(b) will result disqualification of Eligible Participant from this Campaign without liability to Maxis.
    4. The following group of persons shall not be eligible to participate in this Campaign :
      1. permanent or contract or temporary employees of Maxis/Hotlink (including its associated or related companies) and their immediate family members (children, parents, brothers and sisters, including spouses); or
      2. representatives, dealers, employees and/or agents of Maxis/Hotlink and their immediate family members (children, parents, brothers and sisters, including spouses); or
      3. any person who has committed or suspected of committing any misconduct, fraudulent or wrongful acts in relation to his/her Maxis account; or
      4. any person who has outstanding payment of more than one (1) month with Maxis/ Hotlink.
    5. This Campaign is only accessible through Maxis app or Hotlink Postpaid app.
  4. How to participate :
    1. Eligible Participant must log in to Maxis app or Hotlink Postpaid app;
    2. At the ‘‘Deals” tab, under “Celebrating 25 Years” carousel category, select and download the preferred “25th Anniversary RM25 Phone Campaign” deal;
    3. The successfully downloaded deal will appear under the “Downloaded” tab. Each smartphone deal can be downloaded (1) time only in a day during the Campaign Period. Each successful download will be counted as one (1) chance to purchase one (1) smartphone at RM25 with no device contract and without commitment period;
    4. Eligibility checks will be done on all successful downloaded deal by Maxis and the winner will be contacted by Maxis Customer service representative within 12 working days from the selection of winner based on the timestamp of the successful downloaded deal;
    5. Each winner will only be selected once throughout the Campaign Period;
    6. Maxis Customer Service representative will contact the winner to complete the payment of RM25 and confirmation of the address for delivery of smartphone.
  5. Subject to the terms and conditions herein, the winner will be selected everyday during the Campaign Period based on the timestamp of the downloaded deal. Any downloaded deal received by our system after 18th September 2020 will be disqualified and considered null and void.

  6. Smartphone models available for purchase at RM25 per winner under this Campaign are :
Brand Model RRP No. of smartphones available daily during the Campaign Period
Samsung Galaxy Note20 5G 4299 1
Apple iPhone 11 64GB 3399 1
OPPO Reno4 Pro 2399 1
Vivo X50 5G 2399 1
Huawei P40 5G 2799 1
OPPO Reno2 1999 1
OPPO A31 699 10
Samsung Galaxy A21s 939 9
  1. The smartphones under this Campaign is on “first-come, first-served” basis and subject to stock availability. In case of out of stock, we shall be entitled to replace the chosen smartphone with item(s) of similar value without prior notice. Maxis has the sole and absolute discretion to decide on smartphone selection or replacement as it deems fit.
  1. By participating in this Campaign, Eligible Participant agrees to be bound by these terms and conditions and consent to allow his/her personal data being collected, processed and used by Maxis in accordance with Maxis Group Privacy Statement at In addition, the terms and conditions applicable for the use of the content and/or service, including terms and conditions for the use of the relevant content and/or service shall apply to the Eligible Participant. Failure to comply with any applicable terms, conditions, rules, regulations, instructions or methods shall result in disqualified from the Campaign.

  2. The downloaded “Maxis 25th Anniversary RM25 Phone” deals are non-transferable.

  3.  All Eligible Participants should keep their mobile phones switched on and their accounts active during the Campaign Period and another 30 days until the Campaign has ended. Maxis shall not be responsible or liable if the winner cannot be contacted for any reason whatsoever following efforts by Maxis to contact the winner via phone. If Maxis is unable to reach the winner, Maxis reserves the right to disqualify the winner and to select the next Eligible Participant as being eligible winner to purchase a smartphone at RM25 in accordance with the terms and conditions of this Campaign.

  4. The smartphone purchased may only be delivered to the winner at the winner’s own risk upon verification of the winner's Full name and Identity Card (NRIC) number/Passport;

  5. Maxis reserves the right to forfeit the smartphone if the attempt to deliver the smartphone fails for any reason whatsoever.

  6. Maxis’s decision on the winner to purchase the smartphone at RM25 under this Campaign shall be final and conclusive and Maxis shall entertain no correspondence, complaint or appeal at any time during or after the Campaign Period. The winner is not allowed to choose the variation or another phone model after the winner has been selected based on the downloaded phone deal.

  7. The smartphone set out in paragraph 6 above shall always be used/ taken entirely at the risk of the winner and Maxis excludes all warranties and liabilities in connection with the smartphone to the fullest extent permitted by law. The smartphone is non-transferable, non-assignable and non-exchangeable for cash or any other item.

  8. In addition to payment of RM25 to purchase the smartphone, the winner shall be responsible for any additional costs, duties, taxes and/or other incidental expenses, which may be incurred as a result of and/or related to the winner's acceptance or use of the smartphone.

  9. The winner expressly grant permission to Maxis and its agencies or partners to use the winner’s name, photograph and/or likeness for purposes of advertising, editorial, promotional, marketing, trade and/or other purposes without further compensation and notice.

  10. Acceptance of the purchase of the smartphone by the winner constitute a release and discharge of Maxis and its related companies, by or from any and all liability, claims, demands, actions and/or damages which the winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to :
    1. the Campaign;
    2. personal injury and/or property damage, theft or loss suffered by the winner as a result of the use, employment and/or acceptance of the purchase of the smartphone or participation/presence in the Campaign;
    3. any tax liabilities in relation to the Campaign and/or
    4. any defective of the smartphone or use or enjoyment of the same.
  11. Maxis reserves the right :
    1. to change, amend, revise, supplement, delete, vary or add to these Terms and Conditions without prior notice at any time and the Eligible Participant shall be bound to such changes, amendments, revisions, supplements, deletions, variations or additions;
    2. at any time, change any aspect of the Campaign (including discontinuing the Campaign) without prior notice; and
    3. at its sole discretion to cancel, suspend, modify or delay the Campaign or tabulation of votes in the event of unforeseen circumstances beyond its reasonable control. By continued participation in this Campaign, Eligible Participant will be deemed to have accepted any changes, amendments, revisions, supplements, deletions, variations or additions, which may be published in
  12. This Campaign and the smartphone are provided on an "AS IS" basis without any Maxis’s representations or warranties of any kind whether express or implied. Maxis, its related and affiliated corporations disclaim and exclude all warranties relating to or in connection with the Campaign and the purchase of smartphone at RM25 including warranties of merchantability, fitness for a particular purposes, security and accuracy.

  13. In no event shall Maxis, its related and affiliated corporations, sponsors, agencies and representatives be liable to you or to anyone else for any loss or injury or any direct, indirect, special, exemplary, consequential damages, or any damages whatsoever, whether in contract, negligence or in tort, arising out of or in connection with the Campaign, including (without limitation) any cancellation or postponement of the rewards by its organizers.

  14. Maxis shall not be liable to the Eligible Participant or for any other party for any loss or damage of whatsoever nature suffered by the Eligible Participant or such other party as a result of participation or non-participation in the Campaign or as a result of any act or omission on the part of Maxis.

  15. Furthermore, Maxis shall not be liable for any default of its obligations under the Campaign due to any force majeure event which includes but not limited to act of God, war, riot, lockout, industrial action, fire, flood, drought, storm, pandemic, epidemic or any event beyond the reasonable control of Maxis.

  16. Maxis reserves the right, in its sole discretion, to disqualify any Eligible Participant that is found or suspected of tampering with the Campaign submission process, the operation of this Campaign or to be in violation of these terms and conditions. Maxis reserves the right to disqualify any Eligible Participant and/or to forfeit any reward from an Eligible Participant Maxis believes has undertaken fraudulent practice and/or activities or other activities harmful to this Campaign or the Campaign submission process. Fraudulent activities are deemed to include but not be limited to any act of deceit and/or deception and/or cheating;

  17. The terms and conditions stated herein shall be governed by the Laws of Malaysia and subject to the exclusive jurisdiction of the Courts of Malaysia.