Click here for stores with 100% vaccination status. See you soon!

Click here for stores with 100% vaccination status.

For list of planned network maintenance, click

For list of planned network maintenance, click

here.

Frequently Asked Questions

Switch to Maxis Fibre

  • You can switch to Maxis Fibre in below 3 steps:-

    1. Check coverage at https://www.maxis.com.my/en/broadband/maxis-fibre/#step1;
    2. Walk-in to you nearest Maxis Centre or authorised retailer; or leave your details online for us to call you back at https://www.maxis.com.my/en/broadband/maxis-fibre/
    3. Subscribe to your preferred package and your Maxis Home Fibre Service will be installed within 14 working days


    Please be mindful of the following:-

    1. If your existing service is still within contract period, you may require to clear early termination fee/ penalty by your existing service provider
    2. To ensure your have uninterrupted internet service at home, do not terminate your existing service before Maxis Home Fibre installation is completed

Find out if you're covered

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service