Frequently Asked Questions
Switch to Maxis Fibre
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You can switch to Maxis Fibre in below 3 steps:-
- Check coverage at https://www.maxis.com.my/en/broadband/maxis-fibre/#step1;
- Walk-in to you nearest Maxis Centre or authorised retailer; or leave your details online for us to call you back at https://www.maxis.com.my/en/broadband/maxis-fibre/
- Subscribe to your preferred package and your Maxis Home Fibre Service will be installed within 14 working days
Please be mindful of the following:-- If your existing service is still within contract period, you may require to clear early termination fee/ penalty by your existing service provider
- To ensure your have uninterrupted internet service at home, do not terminate your existing service before Maxis Home Fibre installation is completed
Need to get in touch with us?
Contact Maxis Customer Service