5G Standalone Network

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• Why do I see a “5G Standalone & VoNR” switch after updating to iOS 26.4?

  Apple added it. On Maxis, your mobile service continues on 5G Non-Standalone (NSA) for now, even if you see the switch. 

  Note: VoNR is the technology that allows you to make and receive high-definition voice calls directly over a 5G Standalone (SA) network, without needing to drop back to a 4G network.

• Which iPhones show the switch?

  iPhone 15, 16, 17 series and iPhone Air (per Apple). 

• Can my Maxis mobile use 5G SA/VoNR now?

  Consumer: Your Maxis mobile stays on 5G (NSA). The switch does not change your mobile service at this time. 

  Business Mobile Postpaid: 5G SA is available for Business Customers on Business Postpaid 169 and 199 plans with Priority Pass add-on (RM29/monthly).  

• What about Maxis Home WiFi or Business?

  • We’re introducing 5G SA for Maxis Home WiFi (modem use)—details to come. 

  • Businesses can look at Maxis Business AirFibre for 5G SA (details here). 

• Do I need a special SIM or plan for SA?

  Yes. 5G SA needs an SA-capable SIM/eSIM and an SA-enabled plan/profile, plus SA coverage. Maxis Mobile 5G plans today run on NSA; SA will apply to the upcoming Home/Business WiFi offerings. 

• Will 5G SA plans cost extra?

  5G SA follows the entitlements of the eligible plan. We’ll share plan specifics for Home/Business SA when available. 

• Does coverage matter?

  Yes. SA requires 5G SA coverage and an SA-enabled plan/profile. Otherwise, service uses 5G (NSA). 

• I’m roaming—will 5G SA work?

  Our customers can enjoy roaming on 4G/5G (NSA) currently.  

• I bought my iPhone abroad. Will that enable SA?

  No. Service follows Maxis enablement, not the phone’s country of purchase. 

• How do I turn SA/VoNR off/on?

  Go to Settings > Mobile/Cellular > Mobile Data Options > Voice & Data, then toggle “5G Standalone & VoNR.” On Maxis mobile today, service remains on 5G (NSA). 

• Can I stay on 5G (NSA)?

  Yes. 5G (NSA) is the default for Maxis mobile, and you’ll continue to use it. 

• What is the Priority Pass add-on for Maxis Business?

  Priority Pass is an add-on for RM29 monthly subscription service that complements your existing Maxis Business Plan plan, giving you exclusive access to the Maxis 5G Pro network.   

  Your company's Person In Charge (PIC) can easily subscribe and activate the new 5G SIM card through the Maxis Business Hub. Once the 5G SIM card is delivered, the PIC can activate it themselves via the Maxis Business Hub, and then you can simply replace it in your phone.