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SMS Scam Purporting to be from Maxis

Maxis Offers Android Customers A Secure Internet Experience With Norton Mobile Security

Offers Norton Mobile Security, in partnership with Symantec to protect Android devices from digital threats and remotely locate, lock and wipe data from lost or stolen devices
New service is part of the Maxis Secure portfolio, that enables customers to enjoy a safer mobile experience

For immediate release
Kuala Lumpur, 4 July 2013

Malaysia’s only integrated communications service provider, Maxis Berhad (Maxis), is the first telecommunications company in the country to partner with global security software leader, Symantec (NASDAQ: SYMC), to offer Norton Mobile Security. The partnership will empower Maxis subscribers to protect their Android devices from digital threats and enable them to remotely locate, lock and even wipe data from a lost or stolen device.

Mobile phones are an integral part of consumers’ lives, with two-thirds of adults worldwide reporting they use a mobile device to access the Internet. However, one in three mobile device users have had a device lost or stolen, putting their sensitive information at risk[1]. With Norton Mobile Security, Maxis Android customers will be able to protect their smartphone and tablet with one convenient solution.

T Kugan, Maxis’ Head of Digital Services, said, “With the rapidly growing number of smartphones and devices being offered in the market, there is a higher risk of device and data loss or theft. Our partnership with Symantec is an important step forward in our on-going efforts of building a robust mobile security ecosystem, and reaffirms our commitment to mobile security. The addition of Norton Mobile Security to Maxis Secure suite of security services helps us provide our customers with peace of mind and the much needed protection for their Android devices.”

“It’s no secret that people are using mobile devices more than ever in their daily lives, for everything from connecting with friends to paying for a cup of coffee,” said Eric Hoh, vice president, Asia South Region, Symantec. “As we use our mobile phones in new and innovative ways, we’re also putting sensitive information at risk, if the device gets lost or stolen. With Norton Mobile Security, we are making it simple for people to protect their Android smartphones and safeguard their data.” 

Norton Mobile Security offers protection for Android devices and data for only RM1 a week or RM3 a month through features such as:

Anti-Phishing Web Protection – Protects and reports malicious sites that may contain malware. Through this feature, users are protected from malicious websites that could try to steal your personal information.
Call & Text Blocker – Allows users to block specific people or phone numbers so that users are not disturbed by unwanted calls and SMS.
Lost Notice – In the event of a lost phone, allows users to send customised message to the person who located the device to have it returned.
Remote Lock – Users are able to lock the device remotely via the web or SMS to prevent others from accessing the data and information on the device.
Remote Locate – Pinpoints lost or stolen phones or tablets on a map to help users find their devices fast.
Remote Wipe – Allows users to wipe data and information in the device, both of which are stored in the internal memory or external memory, via SMS or the web.

Maxis Secure suite of security services provides customers greater security through secure networks with 3G and 4G speeds coupled with affordable data plans for an optimal and safer internet experience. Maxis also provides additional services to secure customers’ devices such as Locker, a free personal cloud service to back up and retrieve lost data and device  protection, which ensures stolen or damaged devices are replaced.


Pricing and availability

Maxis Android subscribers can easily enjoy the full benefits of Norton Mobile Security by subscribing to either weekly or monthly package. As an added benefit, customers who subscribe to Norton Mobile Security will enjoy a 1-month free trial from the time of subscription. To subscribe to Norton Mobile Security via Maxis UMB, dial *200# from their mobile phones and choose Maxis Secure. Alternatively, customers can subscribe via SMS. For 1-week protection, send ON NMS7 to 20088 via SMS. For 1-month protection, send ON NMS30 to 20088.

For further information on Norton Mobile Security, please visit Customers may also find more details on Maxis Secure at

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About Maxis Berhad

Maxis Berhad is Malaysia’s only integrated communications service provider with RM8.9 billion revenue in 2012 and over 14 million subscribers. As one of Malaysia’s most admired home-grown brands, Maxis has evolved from being a premier mobile operator to one that offers an extensive suite of services to enrich its customers' lives whether at home, at work or on-the-go: mobile and fixed voice, messaging, mobile internet, wireless and wired high speed broadband, and multi-screen content and applications - be it entertainment, education, security or cloud computing - through mobile, fixed and satellite networks. Maxis launched the first high-speed networks in Malaysia including 3G, 3.5G, 3.5G+ and was the first to launch 4G LTE (Long-Term Evolution) early this year. Maxis’ high-speed network footprint is the largest in the country with 95% 2G and 82% high-speed 3G coverage.

As a key supporter of the Malaysian application development ecosystem, Maxis partners with local developers to bring innovative applications to its customers while also making available the widest range of localised content in the market, with a selection of free Apps that appeal to different segments across various smart devices. Maxis’ efforts in innovation, excellent customer service and providing value to stakeholders have earned the Company numerous awards including the historic win of 20 awards at the 13th Customer Relationship Management and Contact Centre Association of Malaysia (CCAM) Annual Awards in 2012, Best Managed Company, Asia’s Best Employer, Putra Brand of the Year Awards in 2011 and Top 5 Best Global Operator Award by World Communication Awards in 2012 and 2010. Committed to contributing to the communities it operates in, Maxis’ Corporate Responsibility efforts focus on making a ‘Positive Impact’, harnessing leading-edge technology to create value for the economy, society and the environment. For more information, please visit:


About Symantec

Symantec protects the world’s information, and is a global leader in security, backup and availability solutions. Our innovative products and services protect people and information in any environment – from the smallest mobile device, to the enterprise data center, to cloud-based systems. Our world-renowned expertise in protecting data, identities and interactions gives our customers confidence in a connected world. More information is available at or by connecting with Symantec at