Introducing the new
Maxis Trade In Program

Get the best value for your old phones and enjoy payment within 48 hours.

Why trade in with Maxis?

High trade in value

Competitive prices and exclusive offers for Maxis customers.

Quick payment 

No gimmicks or waiting as you get your cash payment within 48 hours.

Wide range of smartphones

Over 1,000 Android and iOS smartphone models accepted.

Exclusive monthly trade in bonus for Maxis customers

Devices Total Value up to
iPhone XS 256GB RM 1,955.00
iPhone XS 512GB RM 2,185.00
iPhone XS Max 256GB RM 2,205.00
iPhone XS Max 512GB RM 2,400.00
Galaxy Note 10 Plus 256GB RM 1,955.00
Galaxy Note 10 Plus 512GB RM 2,280.00
Huawei P30 Pro 6GB/128GB RM 1,315.00

Terms & Conditions:

  • Offer applies for the 1st 50 Maxis customers for each device, each month.
  • Only valid for flawless (Grade A) and phones with minor scratches on either the device body or screen (Grade B).

Ready to trade in your old phone? Here’s how

  1. Perform a backup
    Make sure to back up your phone and log out of accounts connected to the phone you want to trade in.

  2. Visit a Maxis store
    Bring your phone to any participating Maxis store and request a trade in.

  3. Evaluation
    Get your phone diagnosed instantly by experts to determine its value and proceed with a trade in.

  4. Get a new phone
    Sign up for any device plan on Zerolution360, Zerolution, Normal Contract or Hotlink Flex.

  5. Receive payment
    Money for the trade in will be transferred to your bank account within 2 working days.

Visit these Maxis stores to get started

Business and SMEs

Maxis Centre KLCC

Ground Floor, Menara Maxis, Jalan Ampang


Opening Hours
Monday to Sunday : 8:30am - 9:00pm

Business and SMEs
NU Sentral

Maxis Centre NU Sentral

Lot 2.10, NU Sentral, No. 201, Jalan Tun Sambanthan, Brickfields

Opening Hours
Monday to Sunday : 10:00am to 10:00pm

Business and SMEs
Plaza Low Yat (Maxis Centre)

Maxis Centre Low Yat

Lot G-22, Ground Floor, Plaza Low Yat, No 7, Jalan Bintang, Off Jalan Bukit Bintang Sentral

Opening Hours
Monday to Sunday : 10:00am to 10:00pm

Business and SMEs
IPC Shopping Centre

Maxis Centre IPC

Lot 1.12A & Lot 1.12B, Level 1, IPC Shopping Centre

Opening Hours
Monday to Sunday : 10:00am to 10:00pm

Business and SMEs
The Gardens Mid Valley

Maxis Centre Gardens

Lot T-231, 3rd Floor, The Gardens, Mid Valley,
Lingkaran Syed Putra

Opening Hours
Monday to Sunday : 10:00am to 10:00pm

Frequently Asked Questions

What is this trade in offer about?
This trade in program enables you to trade in ANY working smartphone to receive an upfront payment up to RM 2,400.
This program is open for new and existing Maxis customers who sign up for any MaxisONE Plan with Zerolution or Normal Contract. This promotion is valid from 16 July 2019 till 31 Mar 2020.
Where can I go to sign up for the offer?
This offer is available at the following Maxis stores in Klang Valley:
  • Maxis Centre KLCC
  • Maxis Centre NU Sentral
  • Maxis Centre Low Yat
  • Maxis Centre IPC
  • Maxis Centre The Gardens
How much will I receive for my old phone?
You may receive up to RM 2,400 for your old phone. Assessment will be done and the trade in amount will be depending on the model and condition of your phone. Terms and conditions apply.
I have traded in my phone, who should I contact to check on my payment status?
You may contact support centre of this trade program at +603 79313417 to check the status of your payment. Alternatively, you can WhatsApp your payment enquiries to +6011-6527 3417.
I have completed the assessment and suppose to hand in my phone, how do I cancel my trade in order?
To cancel your order, please drop an email to or WhatsApp +6011-6527 3417 with your order ID (MYCA00XXXX).
What you should know about the monthly trade in bonus:
  • You are eligible to receive an additional rebate on top of your trade in value for the selected devices of the month.
  • This is only applicable for the first 50 Maxis customers.
  • Trade-in bonus is only valid for devices without damages or with minor scratches.
  • Total trade-in value might vary depending on the actual phone condition.
  • List of phone models eligible for trade-in bonus will be updated every month.
  • You may still trade in your old devices with Maxis, even if your device is not part of the list.