Introducing the new
Maxis Trade In Program

Get the best value for your old phones and enjoy payment within 48 hours.

Due to the Restricted Movement Policy, we will be suspending
all trade in programs in stores until 31st March 2020.

Why trade in with Maxis?

High trade in value

Competitive prices and exclusive offers for Maxis customers.

Quick payment 

No gimmicks or waiting as you get your cash payment within 48 hours.

Wide range of smartphones

Over 1,000 Android and iOS smartphone models accepted.

Exclusive monthly trade in bonus for Maxis customers

Devices Total Value up to
Galaxy S8 Plus 128GB RM 525
Galaxy S9 Plus 128GB RM 730
Galaxy S10 128GB RM 1,230
Galaxy S10 Plus 128GB RM 1,310
Galaxy Note 9 512GB RM 1,145
Galaxy Note 10 Plus 512GB RM 2,165

Terms & Conditions:

  • Offer applies for the 1st 50 Maxis customers for each device, each month.
  • Only valid for flawless (Grade A) and phones with minor scratches on either the device body or screen (Grade B).

Ready to trade in your old phone? Here’s how

  1. Perform a backup
    Make sure to back up your phone and log out of accounts connected to the phone you want to trade in.

  2. Visit a Maxis store
    Bring your phone to any participating Maxis store and request a trade in.

  3. Evaluation
    Get your phone diagnosed instantly by experts to determine its value and proceed with a trade in.

  4. Get a new phone
    Sign up for any device plan on Zerolution360, Zerolution, Normal Contract or Hotlink Flex.

  5. Receive payment
    Money for the trade in will be transferred to your bank account within 2 working days.

Visit these Maxis stores to get started

Business and SMEs
KLCC

Maxis Centre KLCC


Ground Floor, Menara Maxis, Jalan Ampang
50088



Opening Hours

Monday to Sunday : 8:30am - 9:00pm

Business and SMEs
The Gardens Mid Valley

Maxis Centre Gardens


Lot T-231, 3rd Floor, The Gardens, Mid Valley,
Lingkaran Syed Putra
59200


Opening Hours

Monday to Sunday : 10:00am to 10:00pm

Business and SMEs
Sunway Pyramid

Maxis Centre Sunway Pyramid


Lot F1.99, First Floor, Sunway Pyramid Phase 2, No.3, Jalan PJS 11/15, Bandar Sunway
46150


Opening Hours

Monday to Sunday : 10:00am to 10:00pm

Business and SMEs
Plaza Low Yat (Maxis Centre)

Maxis Centre Low Yat

Lot G-22, Ground Floor, Plaza Low Yat, No 7, Jalan Bintang, Off Jalan Bukit Bintang Sentral
55100


Opening Hours

Monday to Sunday : 10:00am to 10:00pm

Business and SMEs
IPC Shopping Centre

Maxis Centre IPC

Lot 1.12A & Lot 1.12B, Level 1, IPC Shopping Centre
47800


Opening Hours

Monday to Sunday : 10:00am to 10:00pm

Business and SMEs
Pavillion KL

Maxis Centre Pavillion KL

Lot 1.31, Level 1, Pavillion KL, Jalan Bukit Bintang
55100


Opening Hours

Monday to Sunday : 10:00am to 10:00pm

Business and SMEs
Mahkota Parade

Maxis Centre Mahkota Parade

Lot G77 & G78, Mahkota Parade, No.1, Jalan Merdeka, Melaka, Taman Costa Mahkota
75000

Opening Hours

Monday to Sunday : 10:00am to 10:00pm

Business and SMEs
Queensbay Mall

Maxis Centre Queensbay

Lot LG05, LG Floor, Queensbay Mall, No.100, Persiaran Bayan Indah
11900
 

Opening Hours

Monday to Sunday : 10:30am to 10:00pm

Business and SMEs
Kuantan City Mall

Maxis Centre Kuantan


Level 1, L1-25, Kuantan City Mall, Jalan Putra Square 6/1, Putra Square
25300

Opening Hours

Monday to Sunday : 10:00am to 10:00pm

Business and SMEs
SS2

One To One Communications Sdn Bhd

61, Jalan SS2/75
47300


Opening Hours

Monday to Friday : 9.30am - 7.00pm
Saturday : 9.30am - 7.00pm
Closed on Sundays

Frequently Asked Questions


What is this trade in offer about?
This trade in program enables you to trade in ANY working smartphone to receive an upfront payment up to RM 2,400.
This program is open for new and existing Maxis customers who sign up for any MaxisONE Plan with Zerolution or Normal Contract.
This promotion is suspended from 18 March 2020 till further notice.
Where can I go to sign up for the offer?
This offer is available at the following Maxis stores in Klang Valley, Pahang, Penang and Melaka.  
  • Maxis Centre KLCC
  • Maxis Centre Low Yat
  • Maxis Centre IPC
  • Maxis Centre The Gardens
  • Maxis Centre Sunway Pyramid
  • Maxis Centre Pavillion KL
  • Maxis Centre Mahkota Parade
  • Maxis Centre Queensbay
  • Maxis Centre Kuantan
  • One To One Communications Sdn Bhd at SS2, PJ
How much will I receive for my old phone?
You may receive up to RM 2,400 for your old phone. Assessment will be done and the trade in amount will be depending on the model and condition of your phone. Terms and conditions apply.
I have traded in my phone, who should I contact to check on my payment status?
You may contact support centre of this trade program at +603 79313417 to check the status of your payment. Alternatively, you can WhatsApp your payment enquiries to +6011-6527 3417.
I have completed the assessment and suppose to hand in my phone, how do I cancel my trade in order?
To cancel your order, please drop an email to support@getinstacash.com.my or WhatsApp +6011-6527 3417 with your order ID (MYCA00XXXX).
What you should know about the monthly trade in bonus:
  • You are eligible to receive an additional rebate on top of your trade in value for the selected devices of the month.
  • This is only applicable for the first 50 Maxis customers.
  • Trade-in bonus is only valid for devices without damages or with minor scratches.
  • Total trade-in value might vary depending on the actual phone condition.
  • List of phone models eligible for trade-in bonus will be updated every month.
  • You may still trade in your old devices with Maxis, even if your device is not part of the list.