Introducing the new
Maxis Trade In Program

Get the best value for your old phones and enjoy payment within 48 hours.

Why trade in with Maxis?

High trade in value

Competitive prices and exclusive offers for Maxis customers.

Quick payment 

No gimmicks or waiting as you get your cash payment within 48 hours.

Wide range of smartphones

Over 1,000 Android and iOS smartphone models accepted.

Exclusive monthly trade in bonus for Maxis customers

Devices Normal value Bonus value Total value
Google Pixel 1 RM235 RM65 RM300
Google Pixel 2 RM570 RM80 RM630
Samsung Galaxy S9 RM950 RM100 RM1,050
Other device models Up to RM3,500

Terms & Conditions:

  • Offer applies for the 1st 50 Maxis customers for each device, each month.
  • Only valid for flawless (Grade A) and phones with minor scratches on either the device body or screen (Grade B).
  • Top-up prices for trade in devices listed above are only valid for August 2019.

Ready to trade in your old phone? Here’s how

  1. Perform a backup
    Make sure to back up your phone and log out of accounts connected to the phone you want to trade in.

  2. Visit a Maxis store
    Bring your phone to any participating Maxis store and request a trade in.

  3. Evaluation
    Get your phone diagnosed instantly by experts to determine its value and proceed with a trade in.

  4. Get a new phone
    Sign up for any device plan on Zerolution360, Zerolution, Normal Contract or Hotlink Flex.

  5. Receive payment
    Money for the trade in will be transferred to your bank account within 2 working days.

Visit these Maxis stores to get started

Business and SMEs
KLCC

Maxis Centre KLCC

Ground Floor, Menara Maxis, Jalan Ampang
50088

 


Opening Hours
Monday to Sunday : 8:30am - 9:00pm

Business and SMEs
NU Sentral

Maxis Centre NU Sentral

Lot 2.10, NU Sentral, No. 201, Jalan Tun Sambanthan, Brickfields
50470


Opening Hours
Monday to Sunday : 10:00am to 10:00pm

Business and SMEs
Plaza Low Yat (Maxis Centre)

Maxis Centre Low Yat

Lot G-22, Ground Floor, Plaza Low Yat, No 7, Jalan Bintang, Off Jalan Bukit Bintang Sentral
55100
 

Opening Hours
Monday to Sunday : 10:00am to 10:00pm

Business and SMEs
IPC Shopping Centre

Maxis Centre IPC

Lot 1.12A & Lot 1.12B, Level 1, IPC Shopping Centre
47800
 

Opening Hours
Monday to Sunday : 10:00am to 10:00pm

Frequently Asked Questions


What is this trade in offer about?
This trade in program enables you to trade in ANY working smartphone to receive an upfront payment up to RM 3,500.
This program is open for new and existing Maxis customers who sign up for any MaxisONE Plan with Zerolution or Normal Contract. This promo is valid from July till November 2019.
Where can I go to sign up for the offer?
This offer is available at the following Maxis stores in Klang Valley:
  • Maxis Centre KLCC
  • Maxis Centre NU Sentral
  • Maxis Centre Low Yat
  • Maxis Centre IPC (effective 22 July, 2019)
How much will I receive for my old phone?
You may receive up to RM3,500.00 for your old phone. Assessment will be done and the trade in amount will be depending on the model and condition of your phone. Terms and conditions apply.
I have traded in my phone, who should I contact to check on my payment status?
You may contact support centre of this trade program at +603 79313417 to check the status of your payment. Alternatively, you can WhatsApp your payment enquiries to +6011-6527 3417.
I have completed the assessment and suppose to hand in my phone, how do I cancelmy trade in order?
To cancel your order, please drop an email to support@getinstacash.com.my or WhatsApp +6011-6527 3417 with your order ID (MYCA00XXXX).
What you should know about the monthly trade in bonus:
  • You are eligible to receive an additional rebate on top of your trade in value for the selected devices of the month.
  • This is only applicable for the first 50 Maxis customers.
  • Trade-in bonus is only valid for devices without damages or with minor scratches.
  • Total trade-in value might vary depending on the actual phone condition.
  • List of phone models eligible for trade-in bonus will be updated every month.
  • You may still trade in your old devices with Maxis, even if your device is not part of the list.