Frequently Asked Questions

Maxis iPhone Trade-In Program: Get Up to RM500 Extra Value

Offer Details

  • Get an additional top-up of up to RM500 when you trade in your eligible iPhone and purchase a new iPhone 17 series. This limited-time offer is available until December 31, 2025 for the first 5,000 customers only.

  • iPhone Models Additional top up amount
    iPhone 13 Series RM 500
    iPhone 14 Series RM 500
    iPhone 15 Series RM 500
    iPhone 16 Series RM 500

How It Works

  • To participate in the trade-in program, follow these steps:

    1. Visit any Maxis Store nationwide
    2. Bring your eligible iPhone for assessment
    3. Our staff will evaluate your device's condition and provide the trade-in value plus the additional top-up amount
    4. Purchase your new iPhone 17 series device
    5. The total trade-in value will be used to offset your purchase, with any remaining balance credited to your monthly bill
  • The full trade-in value (including the additional top-up) will first be used to offset any payments required for your new iPhone 17 series purchase. Any remaining balance will be credited to your monthly Maxis bill.

Eligibility Questions

  • No, the additional top-up of up to RM500 is exclusively for eligible iPhone models listed above. However, we do accept trade-ins of other brands and models at our standard trade-in values. Visit any Maxis Store for an assessment of your non-iPhone device.

  • For information about our standard trade-in program for all devices, please click here or visit any Maxis Store to speak with our representatives.

    Offer valid until December 31, 2025, or until the first 5,000 units are claimed, whichever comes first. Terms and conditions apply.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service