Understanding PIN and PUK
What is PIN and PUK?
If you’ve forgotten your PIN, or entered an incorrect PIN too many times, your SIM will be locked, and you won’t be able to get into your phone.
To unlock it, you need a PIN unlock code (PUK).
Log on to live chat for instant assistance.
We're only a phone call away.
Send us a tweet and we'll get back to you.
Find a store
Walk into a Maxis Store near you for help.