Alert: Discontinuation of Cheque Payments for Consumer.

Alert: Discontinuation of Cheque Payments.

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Frequently Asked Questions

Get A Phone

  • At Maxis, we make owning your dream phone simple and affordable with two flexible options. Our Normal Device Contract lets you save upfront by purchasing your device below the recommended retail price, paired with a rate plan that matches your needs. Prefer spreading your payments? Try Zerolution—our zero-interest instalment plan requires no credit card with discounted monthly payments, letting you enjoy your new phone immediately while paying over time. Both options give you access to the latest devices from top brands, all with transparent terms and no hidden fees.

    Ready to upgrade? Explore your options today—your perfect phone is just a few clicks away!

  • Normal Device Contract:
    Pay a discounted upfront price for your device and pair it with a Maxis rate plan.

    Zerolution:
    Get your device and pay via interest-free monthly instalments. Enjoy hassle-free upgrades later!

    Subject to eligibility, Mobile Device Advance Payment may be applicable.

  • You can purchase your device through your chosen ownership program at any Maxis Store nationwide or via our Maxis Online Store.

    1. Browse phones – Visit www.maxis.com.my/devices
    2. Compare options – Select your preferred model to see available packages across programs
    3. Choose your channel – Pick “Buy Now” and select your nearest store or online checkout

    Prefer hands-on help? Visit store www.maxis.com.my/en/maxis-store and our retail team will guide you!

  • Maxis offers flexible device ownership programs designed to fit every lifestyle and budget. Choose your ideal phone, pick the plan that works for you, and join Maxis to unlock exclusive perks and savings!

  • Yes, foreigner can apply for a Normal Device Contract if you meet our eligibility criteria, including required documentation and eligibilities checks

  • The Easy Payment Plan (EPP) allows you to make a transaction with your credit card and then repay the amount in installments over a period of time. With no additional fees, you can pay for your device purchases with Maxis at a 0% interest rate.

    Here is the list of supported banks, the duration of instalments and the minimum spending requirement in the table below.

    Banks Installment Periods (Months) Minimum Amount (RM)
    Maybank (Visa/Master) 6 months  500.00
    Maybank (Amex) 6 months  500.00
    HSBC 6 months  500.00

The easy way to shop without leaving your seat

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service