Maxis 25th Anniversary RM25 Phone


When is Maxis going to announce the list of winners?

The winner lists will be announced on Maxis website as per the dates below:

REDEMPTION PERIOD WINNERS ANNOUNCEMENT
25 August 2020 until 30 August 2020 18 September 2020
31 August 2020 until 5 September 2020 25 September 2020
6 September until 12 September TBA
13 September until 18 September TBA

Click here to view the winner lists.


What is the Maxis 25th Anniversary RM25 Phone offer about?

The Maxis 25th Anniversary RM25 Phone is an offer promoted by Maxis Broadband Sdn Bhd (“Maxis”) in conjunction with Maxis 25th Anniversary.

A total 25 units of phones of various brands will be offered daily for 25 days at only RM25 on Maxis app and Hotlink Postpaid app.

All Maxis Postpaid, Hotlink Postpaid, Maxis Fibre and Hotlink Postpaid & Fibre customers with active service are eligible to buy the phones on outright purchase. 
 

Who is eligible to participate in this campaign?

All active Maxis Postpaid, Hotlink Postpaid, Maxis Fibre and Hotlink Postpaid & Fibre customers who are at least 18 years old and subscribe to any Maxis Postpaid, Hotlink Postpaid, Maxis Fibre and Hotlink Postpaid & Fibre rate plans are eligible to participate.

Eligible participants must use the same Maxis Postpaid, Hotlink Postpaid, Maxis Fibre and Hotlink Postpaid & Fibre number/modem id that participated in the Maxis 25th Anniversary RM25 Phone campaign and maintain an active Maxis Postpaid, Hotlink Postpaid, Maxis Fibre and Hotlink Postpaid & Fibre account(s) which is current without overdue.

The Maxis Postpaid, Hotlink Postpaid, Maxis Fibre and Hotlink Postpaid & Fibre account must not be suspended or terminated for any reason whatsoever during the campaign period until the selection of eligible customer to purchase the RM25 phone is finalized and the phones are delivered.

(Note: The selection of eligible customers is beyond 18 September 2020; therefore, participants should maintain their Maxis Postpaid, Hotlink Postpaid, Maxis Fibre and Hotlink Postpaid & Fibre account active and contactable.

The following group of persons shall not be eligible to participate in this campaign:

  • Permanent or contract employees of Maxis/Hotlink (including its associated or related companies) and their immediate family members (children, parents, brothers and sisters, including spouses); or
  • Representatives, dealers, employees and/or agents of Maxis/Hotlink and their immediate family members (children, parents, brothers, and sisters, including spouses)


What is the offer period for Maxis 25th Anniversary RM25 Phone offer?

The offer period is 25 August 2020 to 18 September 2020.


What are the phones available for outright purchase at RM25 in this offer?

There are 25 units of phones available at RM25 daily as below.

Brand Model RRP No. phones available daily
Samsung Galaxy Note20 5G 4299 1
Apple iPhone 11 64GB 3399 1
OPPO Reno4 Pro 2399 1
Vivo X50 5G 2399 1
Huawei P40 5G 2799 1
OPPO Reno2 1999 1
OPPO A31 699 10
Samsung Galaxy A21s 939 9


How do I participate and how can I choose which phone to purchase outright at RM25?

Download the RM25 Phone deals on Maxis app and Hotlink Postpaid app daily for a chance to buy the selected phones at RM25.

Grab the Deal

Step 1: Login to your Maxis app or Hotlink Postpaid app
Step 2: Click on Deals and then the Celebrating 25 Years tab.
Step 3: Select the available phone and click the “Download Deal” button. Check your “Downloaded” tab to ensure the deal is successfully downloaded

Confirmation on Eligibility

25 customers who have successfully downloaded the deals and verified meeting the criteria will be contacted by Maxis within 12 working days for payment and confirmation of delivery address.

Phone Delivery

Your brand-new phone will be delivered to your doorstep. 
 

When will the 25th Anniversary RM25 Phone deal be available for download daily?

The 25th Anniversary RM25 Phone deal will be available at random hours throughout the day from 9am to 6pm. The 25th Anniversary RM25 Phone deals that have been fully downloaded for the day will appear as “Fully Redeemed".


How many times can I download the deals and buy the RM25 phone?

You may download the deals daily, however each customer (by NRIC) is eligible to buy one (1) phone at RM25  throughout the offer period.


If I have successfully downloaded the 25th Anniversary RM25 Phone deal, does it mean I am eligible to buy the phone at RM25?

All customer who have successfully downloaded the deal will be subjected to eligibility check to ensure the below criteria are met.

  • Has not purchased any Maxis 25th Anniversary RM25 phones throughout the offer period;
  • His or her account is active and current with no overdue;
  • He or she is not from the following group persons :
    • Permanent or contract employees of Maxis/Hotlink (including its associated or related companies) and their immediate family members (children, parents, brothers and sisters, including spouses); or
    • Representatives, dealers, employees and/or agents of Maxis/Hotlink and their immediate family members (children, parents, brothers, and sisters, including spouses)
  • The winner will then be selected based on the timestamp of the downloaded deal.


After downloading the 25th  Anniversary RM25 Phone deals, how would I know I am eligible to purchase the phone at RM25?

Successful customers will be contacted by a Customer Service Representative within 12 working days to complete the payment for RM25 and confirmation of delivery address.


How do I check if I have successfully downloaded the deal?

  1. Tap on “Deals” on your app;
  2. Go to the “Downloaded” tab to check if the deal is listed here.

Note:

  1. You do not need to click on “Use Deal Now”.
  2. All downloads are subject to eligibility checks.
  3. Deals downloaded will appear in the “Downloaded” tab on the day of download and will not appear the next day during the eligibility check process.
  4. All downloaded deals are captured in our system for eligibility check purposes.

 


Can I choose the colour of the phone for the Maxis 25th Anniversary RM25 Phone campaign?

The phone models which you are eligible to purchase will be based on your downloaded deal and its colour will be based on availability and colour selection is not supported.


Should there be remaining phones not purchased from the day before, will the number of remaining phones be brought forward to the next day?

There will only be 25 phones daily available for purchase.


If I have managed to download the deals daily for different phone models and I am selected as the winner, will I be able to choose which model I would be able to purchase at RM25 based on the deals that I have downloaded successfully?

No, you will not be allowed to choose the phone model although you have downloaded multiple phone deals. All successful download for each phone model will go through the eligibility check and eligible customer will be selected based on the timestamp of the downloaded deal; therefore once a winner is selected to purchase a particular phone model for RM25, he or she will not be eligible for the selection of another deal which he or she downloaded.


If I am picked as a winner, can I choose to collect the phone from the nearest Maxis Centre?

The phone will be delivered to you after payment of RM25 and confirmation of delivery address.


 

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

 

Chat with Us

WhatsApp us for assistance.

Call Us

We're only a phone call away.

@MaxisListens

Send us a tweet and we'll get back to you.

Find a store

Walk into a Maxis Store near you for help.