Terms & Conditions


The following terms and conditions (the “Terms & Conditions”) shall apply to this Campaign organized by Maxis Broadband Sdn Bhd (“Maxis”) as part of the Maxis iPhone15 Staycation Giveaway, complete details as follows –

CAMPAIGN Maxis iPhone 15 Exclusive Experience Giveaway
CAMPAIGN PERIOD From 30 October 2023 to 31 December 2023 (both dates inclusive)
WHO CAN PARTICIPATE (“ELIGIBILITY CRITERIA”) Anyone residing in Malaysia aged 18 and above only
  1. Permanent, contract or temporary employees of Maxis (and its associated or related companies (hereinafter “Maxis Group”)) and their immediate family members (children, parents, brothers and sisters, including spouses)
  2. Employees and/or agents of the content, advertising, promotion services providers for this Campaign and their immediate family members
  3. Representatives, dealers and/or agents of Maxis/Hotlink and their immediate family members
  4. Existing Maxis/Hotlink subscribers with outstanding payments of more than one (1) month



To participate in this Campaign and to stand a chance to win the Prize, the Participant must:

  • Purchase any iPhone15 series with any Eligible Maxis Plans from Maxis Retail Stores or Maxis Online Store during the Campaign Period.

Each purchase of the iPhone15 model in accordance with the above steps will be considered one (1) Campaign entry.


  • Eligible Maxis Plans” mean:
    (i) Normal Device Contract on Maxis Postpaid 139 / 169 / 199; or
    (ii) Maxis Zerolution on Maxis Postpaid 109 / 139 / 169 / 199
  • Maxis Retails Stores” mean Maxis Centers and Maxis dealer stores only but does not include Maxis Partner outlets such as Machines or Switch

Subject to these Terms & Conditions, Participants will stand a chance to win:

  • 2D1N stay at Hotel Stripes Kuala Lumpur inclusive of Afternoon Tea; AND
  • Dinner at Dewakan comprising of 1 set Dewakan Tasting Menu (with non-alcoholic pairing) to be enjoyed during the 2D1N stay

Collectively to be referred to as “Prize(s)”.

There will be a total of 56 Campaign winners during the Campaign Period (“Campaign Winner(s)”) whereby 8 Campaign Winners will be selected each week during the Campaign Period, i.e. –

  • Week 1 : 30 October – 5 November 2023
  • Week 2 : 6 November – 12 November 2023
  • Week 3 : 13 November – 19 November 2023
  • Week 4 : 20 November – 26 November 2023
  • Week 5 : 27 November – 3 December 2023
  • Week 6 : 4 December – 18 December 2023
  • Week 7 : 19 December – 31 December 2023

Campaign Winner(s) will be selected based on the order of Campaign entries received with every 15th Campaign entry (up to 8 Campaign Winners) will be selected weekly. For example, the 15th, 30th, 45th and so forth until the 120th Campaign entry in that week will be considered for potential selection as winners.


  • Accommodation at Hotel Stripes will be either King or Deluxe Twin bedding and subject to availability.
  • Campaign Winner may bring a plus-one who must be at least 18 years of age to enjoy the prizes.
  • Prizes are limited to room charges, breakfast for two, afternoon tea, dinner and private transportation to dinner only. All other additional charges incurred including room service, mini-bar, additional meals etc. will have to be borne by the Campaign Winner.
  • Dietary requirements and allergies will need to be disclosed when the Campaign Winner responds to the RSVP and Maxis will not be held responsible for any complications arising from incorrect information
  • Campaign Winners are required to adhere to Dewakan’s dress code (elegant smart attire – compulsory long trousers for men and no open-toed shoes). Failure to adhere to this dress code may result in denial of entry to Dewakan
  1. Campaign Winner(s) will be contacted via telephone. Maxis will attempt up to 3 contact attempts within 24-hours. If all 3 contact attempts fail, Maxis reserves the right to select the next eligible Campaign Winner.
  2. Campaign Winners must confirm their availability and RSVP to the invite by selecting one of the dates outlined below. Dates are subject to availability (on a first come first serve basis) and must be confirmed at least 1 week in advance.
    • 17 – 18 November 2023
    • 18 – 19 November 2023
    • 24 – 25 November 2023
    • 25 – 26 November 2023
    • 1 – 2 December 2023
    • 2 – 3 December 2023
    • 8 – 9 December 2023
    • 9 – 10 December 2023
    • 15 – 16 December 2023
    • 16 – 17 December 2023
    • 19 – 20 January 2024
    • 20 – 21 January 2024
    • 26 – 27 January 2024
    • 27 – 28 January 2024
  3. Notwithstanding the above, Maxis reserves the right to use any other method or medium that it deems fit at its sole and absolute discretion for the purpose of contacting / announcing the Campaign Winner(s).
  4. Maxis reserves the right to appoint a third party to conduct the verification of Campaign Winner(s) and to fulfil the delivery of Prize(s) and Participants agree that Maxis may provide all necessary information of the Campaign Winner(s) to such third party to facilitate such services.
YOU / YOUR / PARTICIPANTS Participants of this Campaign
  1. By participating in this Campaign, you agree to be bound by these Terms & Conditions contained herein.

    1. As a condition to participating in this Campaign, you must adhere to all the Eligibility Criteria and Participation Requirements.
    2. You may be requested to provide proof of eligibility as stipulated within these Terms & Conditions and as determined by Maxis.
    3. Maxis is not obligated to consider any Participant that does not meet the Eligibility Criteria or Campaign entry which does not meet Participation Requirements.
    4. Failure to comply with any of the Eligibility Criteria and Participation Requirements, these Terms & Conditions, rules, or instructions shall result in you being disqualified from this Campaign at Maxis’ absolute discretion.
    5. Maxis further reserves the right, in its sole discretion, to disqualify you if (i) you are found or suspected to have tampered with the Campaign submission process; (ii) you are found to have made any derogatory, disparaging or critical remarks, comments or statements about Maxis; or (iii) Maxis believes that you have undertaken fraudulent practice and/or activities or other activities damaging, destructive, or detrimental to the image and reputation of Maxis. For the avoidance of doubt, fraudulent activities include but are not limited to any act of deceit, deception, cheating and/or misrepresentation of any kind.
    1. All Campaign entries submitted after the Campaign Period will be automatically disqualified and not considered.
    2. Maxis assumes no responsibility for incomplete or late entries due to any reason whatsoever, including but not limited to, network transmission failure or any other problems inherent in the use of internet and electronic communications that you may face when trying to submit your entry.
    1. Maxis' decision on the Campaign Winner(s) shall be final and conclusive and no correspondence, complaint or appeal shall be entertained by Maxis at any time during or after the Campaign Period.
    2. All Prize(s) are non-transferrable, non-assignable and non-exchangeable for cash or any other item. The Campaign Winner(s) is not entitled to demand or request for specific Prize conditions / requirements / preference.
    3. Maxis reserves the right to:
      1. replace or substitute the type and value of Prize(s) as Maxis deems fit, in whole or in part, if Maxis is not able to provide the Prize(s) as described for any reason; and
      2. revoke and seek the return of the Prize if Maxis finds that you have breached the Terms & Conditions stated herein. The method of return shall be determined by Maxis at its sole discretion and cost incurred to return the Prize to Maxis will be borne by the Participant.
    4. The Prize(s) are provided on an "AS IS" basis without any representations or warranties of any kind whether express or implied. Maxis and Maxis Group disclaim and exclude all warranties relating to or in connection with the Prize including warranties of merchantability, fitness for a particular purposes, security, and accuracy.
    5. The Campaign Winner(s) shall be responsible for any additional costs, duties, taxes and/or other incidental expenses which may be incurred as a result of and/or related to the acceptance or use of the Prize. If any Campaign Winner chooses not to accept the Prize for any reason whatsoever, he / she shall forfeit all claims to the Prize, which will be dealt with, according to Maxis’ sole and absolute discretion.
  5. Acceptance of the Prize by the Campaign Winner constitutes a release and discharge of Maxis and Maxis Group, by or from any and all liability, claims, demands, actions and/or damages which the Campaign Winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to:
    1. personal injury and/or property damage, theft or loss suffered by the winner as a result of the use, employment and/or acceptance of the Prize; or
    2. any tax liabilities in relation to the Prize and/or use or enjoyment of the same.

    The personal information/personal data supplied by you when entering this Campaign will be used by Maxis in accordance with its privacy policy in the Maxis Privacy Notice. Please refer to the Maxis Group Privacy Notice by visiting the website (https://www.maxis.com.my/en/privacy-notice/) for more information as participation in this Campaign is an agreement to be bound by that privacy policy, which shall form an integral part of this Terms & Conditions.

    The personal information/personal data collected may be used in future by Maxis to provide you with further information about similar events and information in relation thereto, which you may opt out of by informing Maxis of your decision to do so. Your personal information/personal data is subject to the safeguards concerning privacy and security of data as set out in the Maxis Group Privacy Notice and the Personal Data Protection Act 2010.

    You shall ensure that all personal information/personal data provided to Maxis are accurate and correct at the point of submission and that Maxis is kept informed and updated of any change in your personal information/personal data.

  7. The Campaign shall in all respects be governed by the laws of Malaysia. However, it shall be your sole responsibility and obligation to ensure that you comply with and do not contravene with any laws to which you may be personally subject to.
  8. By (i) participating in the Campaign; and/or (ii) accepting the Prize as a Campaign Winner, you expressly grant permission to Maxis and its agencies the right to use your name, photograph and/or likeness, video, recording, testimonial or other media item (if any) and to post information about the Campaign and your entry (“Materials”), in whole or in part and in any manner as Maxis may see fit, for purposes of advertising, editorial, promotional, marketing, trade and/or other purposes at Maxis’ website, social media account, digital platforms and any other media outlets  without further compensation and notice to you. You (being the Participants of the Campaign and/or the Campaign Winner(s)) release Maxis, its directors, officers, employees, representatives, and agents from all claims and demands arising out of or in connection with any use of the Materials including but not limited to claims for invasion of privacy, defamation and any other personal or proprietary rights. Any person who does not want to have their Materials used, distributed or information disseminated must inform Maxis in writing of his/her intentions via email at customercare@maxis.com.my.
  9. Maxis reserves the right:
    1. to change, amend, revise, supplement, delete, vary or add to these Terms & Conditions without prior notice at any time and you shall be bound to such changes, amendments, revisions, supplements, deletions, variations or additions;
    2. at any time, change any aspect of the Campaign (including but not limited to the Campaign Period, Eligibility Criteria, Participation Requirement, Winning Criteria, Prize(s)) without prior notice to you; and
    3. at its sole discretion to cancel, suspend, modify or delay the Campaign in the event of unforeseen circumstances beyond its reasonable control. By continued participation in the Campaign, you will be deemed to have accepted any changes, amendments, revisions, supplements, deletions, variations or additions.
  10. In no event shall Maxis be liable to you or to anyone else for any loss or injury or any direct, indirect, special, exemplary, consequential damages, or any damages whatsoever, whether in contract, negligence or in tort, arising out of or in connection to the Campaign, including (without limitation) any cancellation or postponement of the Campaign.
  11. To the maximum extent permitted by law, you agree to defend, indemnify and hold Maxis, its directors, officers, employees, representatives and agents and sponsors harmless from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including legal fees) arising out of or accruing from any non-compliance and breach by you of these Terms & Conditions or any breach of applicable laws.