Enable Maxis VoLTE to experience lifelike call quality! For detailed steps and info, click

Experience lifelike call quality with VoLTE! Click


Our updated General Terms & Conditions of Services is effective from 20 December 2020. Refer to

Our updated GTC, effective from 20 December 2020, Refer


WiFi 6 Certified Router

What is so special about the new WiFi 6 router from Maxis?

The new router has the latest WiFi technology, being a WiFi 6 certified device by the WiFi Alliance organization. It offers faster WiFi connections for better surfing and gaming experience, offers stronger, wider coverage and comes built-in with EasyMesh™ and has bigger capacity to connect even more devices.

Is this new WiFi 6 router given free of charge or do customers have to pay for it?

The new router is given free of charge to all new installations for plans of Maxis Fibre 100Mbps and above.

Customer has an existing mesh device(s) and also a DECT phone. Can those work together with the new WiFi 6 router?

Yes, the mesh device(s) and the DECT phone can be easily added to the new router. On top of that, this new WiFi 6 router also supports EasyMesh™, which means, customers can choose to buy EasyMesh™ nodes out there in the market and pair it to this router.

This WiFi 6 router is EasyMesh™ compliant. Where can I add-on the EasyMesh™ nodes?

By being EasyMesh™ compliant, it means customer need to only purchase 1 EasyMesh™ node to deploy a Mesh network in their home. These EasyMesh™ node(s) can be purchased from open channel retailers and online stores.

The devices that I have at home are all older generation devices, from my smartphone, to TV and also gaming console. These devices are WiFi 4 (802.11n) and WiFi 5 (802.11ac) technology. Will all these devices work with the new WiFi 6 router?

Yes, the devices will work with the new WiFi 6 router. The latest gadgets which have WiFi 6 technology will be able to fully maximize the new WiFi 6 router capabilities.



The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.


Need help?

Find answers from our FAQ or contact Maxis Customer Service via these channels.

Chat with Us

WhatsApp us for assistance.

Call Us

We're only a phone call away.


Send us a tweet and we'll get back to you.

Find a store

Walk into a Maxis Store near you for help.