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Contract Obligations for Maxis Fibre

Will there be any contract tied to the plans? If yes, will a penalty fee be imposed if I decide to terminate my subscription within the contract period?

Yes, there will be a 24-month contract for new sign ups. If you decide to terminate the subscription before the end of the contract period, a penalty fee of either remaining subscription months or RM500, whichever is higher, will be imposed.

For existing Fibre customers, will I be recontracted when I change my plans?

All existing customers who are given new devices to support the subscribed plan will be re-contracted for 24 months. In the event that no new devices are given to customers, no new contract will be imposed upon customers.



The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.


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