Contract Obligations for Maxis Fibre
Will there be any contract tied to the plans? If yes, will a penalty fee be imposed if I decide to terminate my subscription within the contract period?
Yes, there will be a 24-month contract for new sign ups. If you decide to terminate the subscription before the end of the contract period, a penalty fee of either remaining subscription months or RM500, whichever is higher, will be imposed.
For existing Fibre customers, will I be recontracted when I change my plans?
All existing customers who are given new devices to support the subscribed plan will be re-contracted for 24 months. In the event that no new devices are given to customers, no new contract will be imposed upon customers.
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