Zerolution (Device Monthly Installment)

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• What is Maxis Zerolution, and how does it work?

  Zerolution allows you to own a device effortlessly through monthly instalments over 24, 36 or 48 months, with 0% interest.

• What is a Device Advance Payment (DAP) and why might I need to pay it?

  The Device Advance Payment (DAP) is collected as a token of your commitment, and it will be fully refunded to you as monthly bill rebates over your contract period.

  Example: A RM240 DAP on a 24-month plan = RM10 will be credited monthly to your bill.

• What devices are eligible for Zerolution, and are there any special offers?

  Zerolution is available for a wide range of devices, including flagship models. Exclusive offers may be available in the Maxis app for a limited time, so be sure to check regularly to make the most of these deals.

• How can I sign up for Zerolution?

  Signing up is easy! Choose your preferred channel:
  📍 In-store: Visit any Maxis Store nationwide for hands-on help.
  🛒 Online:

  • Maxis Online Store
  • Hotlink Online Store

• Can I keep my current plan while signing up for Zerolution?

  You can retain your current Maxis plan if it is eligible for Zerolution. However, some plans may not be bundled with the programme, so it's advisable to check with a Maxis representative via online or in-store.

• Can I change my rate plan after I’ve signed up for Zerolution?

  You can change any Maxis Postpaid plan with higher commitment. However, downgrading or switching to a non-eligible plan may be considered early termination. In such cases, you can own the device by settling the remaining device balance.

• How can I check my device contract details such as the expiry date or remaining period?

  To check your device contract details, including the expiry date or remaining period:

  From the Home screen:

  1. Select your service
  2. Scroll down to "Service Details"
  3. Tap on "Contract"

  
  Your active contract details will be displayed, including: 

  • Plan
  • Device 
  • Contract Name
  • Start Date
  • End Date
  • Early Termination Fee 

  
  Note: Contract details are only available for active contracts. 

• What happens if I want to terminate or leave my Zerolution Plan early?

  If you terminate early, you can own the device by paying off the remaining balance in a lump sum. There are no additional penalties or hidden fees involved

• What is Device Non-Return Fees?

  Maxis Zerolution allows you to return your device in the last month of your commitment period, should you wish to keep the device, you may pay this Fee to own the device. The fee will be equivalent to the last month Zerolution fee.

  For more information, kindly refer to our Maxis Zerolution SSTC.

• How many devices can I get under Maxis Zerolution?

  Each Maxis Postpaid Plan is eligible for one (1) device under Normal Contract or Maxis Zerolution. However, each application is subject to an eligibility check. 

• Are Foreigners eligible for Maxis Zerolution?

  Maxis Zerolution is not available to foreigners, except Malaysia Permanent Residents (MyPR holders) who meet the applicable eligibility requirements.

  If you are not eligible for Zerolution, you may purchase a device under a Normal Contract with upfront payment, subject to the applicable terms and eligibility requirements.