How do I pay my bill without having the hassle of walking into your outlet?

You can pay your Maxis bill online at: Maxis app or Maxis Self Serve . Online banking of all major banks in Malaysia. Sign up with our direct debit service via Maxis app .

Can I pay via JomPay and what is Maxis' Bill code?

Yes, you can pay online using JomPay. Maxis' Biller Code is 1123.

Can I still pay over the counter or offline?

The physical payment channels are: Maxis Self Serve Kiosk located at selected Maxis stores Petrol kiosk and convenient stores with e-Pay Pos Malaysia

Can I know the accepted mode of payment for Maxis bill?

We accept payment via cash, cheque, credit or debit card and online payment.

Where can I view my payment history?

You can check on Maxis app , just go to ‘Bill’, tap on your account, select ‘Past’ to see your last 3 payments.

Which are the cards accepted for payment on Maxis app and Maxis Self Serve?

Maxis app and Maxis Self Serve accept payment by any Visa or Master credit or debit cards with the following issuance requirements: Credit card issued by both local and foreign banks. Debit card issued by local banks.

I didn’t get any email or SMS confirmation, how do I know if my payment is successful?

For Maxis app , just go to ‘Bill’, tap on your account, select ‘Past’ to see your last 3 payments. For Maxis Self Serve , just select your account, tap on > on your account and scroll down to 'Payment History' to see your last 3 payments. Please give us a call if your payment is not listed.

Frequently Asked Questions

Pay Bill

No, paying for someone else's account is not available on the Maxis app.

However, you can make a payment using the following channels:

* **Online options:** Maxis WhatsApp at 60123451123, Online banking, JomPay (Biller code 1123), and Touch 'n Go.

* **Physical payment options:** Maxis Self Serve Kiosks at selected Maxis stores, petrol kiosks and convenience stores with e-Pay, and Pos Malaysia.

Looking for the right Postpaid plan?

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service

Learn More

Frequently Asked Questions

Pay Bill

Can I pay for someone else’s account?

Looking for the right Postpaid plan?

Need to get in touch with us?