Stay ahead with Maxis.
Switch to Maxis, switch to a better experience.
Stay connected always with the best network.
Fibre & 5G-ready network
Enjoy the best mobile and fibre experience on our 5G-ready network.
Unlimited mobile and home internet
Enjoy unlimited data for home and mobile when you pair your postpaid plan with Maxis Home Fibre or Home 4G WiFi.
Latest devices from only RM1
Enjoy great savings on brand-new smartphones and more.
Up to 100GB data
Enjoy more data and always stay connected.
Switching to Maxis is easy. Learn more here.
Here's what you'll need to do to port-in to Maxis
All supplementary lines (if any) need to be switched together with the principal account.
Keep your current line active.
Clear any outstanding bills or contract obligations to your current provider.
Ensure the mobile number you want to port in is registered under your ID (NRIC, Passport or Army ID). You can verify that you are the current account holder for the phone number through the SMS steps in the images below.
For Digi
Type CHECKID <space><ID>
and send to 20000
For U Mobile
Type Verify <space><ID>
and send to 28011
For Celcom
Please call your service
provider for more information.
If you are a supplementary line holder, please get your principal line holder to perform the switch.
During port-in
After submitting your request to Maxis, your current provider will send you a confirmation SMS.
Make sure you and your supplementary lines (if any) follow the onscreen instructions before the stated deadlines. SMS replies are case sensitive.
Keep the provided Maxis SIM carefully.
Once your current provider’s SIM is no longer working, switch to the Maxis SIM provided.
Need help while trying to switch to Maxis?
Here's more for you to discover.
Here's what you'll need to do to port-in to Maxis
For Unifi, Digi, Celcom, Ohana, Redtone & Webe
Visit the nearest Maxis Centre to register for Maxis Fibre. You will be provided with a transfer request ID upon successful registration.
Visit your service provider’s centre near you. Be sure to do this within 10 days to avoid cancellation of request.
At the centre, present the transfer request ID you’ve received from Maxis and request to Transfer service to Maxis Fibre.
ONLY owners of the service to walk-in. No transfer of names required for Transfer Request.
Mention to “Transfer Service” and not termination
Pay all outstanding bill plus 1 month advance payment
Do not surrender your equipment until installation with Maxis takes place
Your Maxis Fibre installation will be completed within 10 working days after the transfer request is approved & your existing service will be auto disconnected.
For TIME
Visit the nearest Maxis Centre to register for Maxis Fibre here.
Once your Maxis Fibre has been installed, proceed to terminate your existing service with TIME.
