Frequently Asked Questions (FAQs) Samsung Galaxy Z Flip8, Z Fold8 and Z Fold8 Ultra Pre-Order Promotion

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• What is the Samsung Galaxy Z Flip8, Galaxy Z Fold8 and Galaxy Z Fold8 Ultra Promotion?

  Eligible customers who purchase an eligible Samsung Galaxy device with an eligible Maxis device contract during the Promotion Period may receive promotional gifts, subject to eligibility criteria and stock availability.

• When is the Promotion Period?

  The promotion runs from 22 July 2026 until 13 August 2026, or while campaign stocks last, whichever comes first.

• What gifts can I receive?

  Device	Promotional Gift	Maxis Postpaid Plan
  Samsung Galaxy Z Flip8	Samsung Galaxy Buds4 Pro (RM999)	Maxis Postpaid 109 Maxis Postpaid 139 Maxis Postpaid 169 Maxis Postpaid 199 The New Maxis Family Plan 299 The New Maxis Family Plan 399
  	RM200 Touch 'n Go eWallet Credit	Any Maxis Postpaid Plan
  Samsung Galaxy Z Fold8	Samsung Galaxy Buds4 Pro (RM999)	Maxis Postpaid 109
  	Samsung Galaxy Watch9 (Bluetooth 44mm) (RM1,599)	Maxis Postpaid 139 Maxis Postpaid 169 Maxis Postpaid 199 The New Maxis Family Plan 299 The New Maxis Family Plan 399
  	RM200 Touch 'n Go eWallet Credit	Any Maxis Postpaid Plan
  	50% Off Samsung Galaxy Z Flip8 Outright Purchase Voucher	Any Maxis Postpaid Plan
  Samsung Galaxy Z Fold8 Ultra	Samsung Galaxy Buds4 Pro (RM999)	Maxis Postpaid 109
  	Samsung 55" UHD TV (UA55U8000HKXXM) (RM2,899)	Maxis Postpaid 139 Maxis Postpaid 169 Maxis Postpaid 199 The New Maxis Family Plan 299 The New Maxis Family Plan 399
  	RM200 Touch 'n Go eWallet Credit	Any Maxis Postpaid Plan
  	50% Off Samsung Galaxy Z Flip8 Outright Purchase Voucher	Any Maxis Postpaid Plan

  Promotional gift(s) are dependent on subscription or renewal to certain Maxis Postpaid Plan or Maxis Family Plan as shown above.

• Does placing an order guarantee promotional gifts?

  No. Promotional entitlement is secured only upon:

  • Successful device contract activation; and
  • Confirmation of available promotional inventory.

  Order submission, reservation, pre-order placement, payment collection, credit approval or order confirmation alone do not guarantee entitlement.

• Who is eligible?

  The promotion is open to:

  • New Consumer customers
  • Existing Consumer customers

• Which purchases qualify?

  Customers must:

  • Purchase an eligible Samsung Galaxy device during the Promotion Period;
  • Subscribe via Zerolution or Normal Contract; and
  • Meet the applicable rate plan requirements.

  Outright device purchases are not eligible.

• Which channels are participating?

  • Maxis Centres (MC)
  • Maxis Exclusive Partners (MEP)
  • Maxis Online Store (MOS)
  • Maxis Telesales

• Can I receive multiple promotional gifts?

  Each eligible device contract qualifies for its corresponding promotional entitlement.

• How do I qualify for the RM200 Touch 'n Go eWallet Credit?

  You must:

  • Purchase during the Promotion Period;
  • Successfully activate an eligible device contract;
  • Use the same mobile number for your Maxis account and Touch 'n Go eWallet account.

• What happens if I change my mobile number?

  The credit will only be fulfilled to the mobile number used during eligible device contract activation. Changing the registered number may result in unsuccessful fulfilment.

• What happens if I port out my Maxis line before receiving the credit?

  You will not be eligible for the RM200 Touch 'n Go eWallet Credit.

• Who receives the 50% Off Samsung Galaxy Z Flip8 Outright Purchase Voucher?

  Customers who pre-order:

  • Samsung Galaxy Z Fold8; or
  • Samsung Galaxy Z Fold8 Ultra.

• What can I use the voucher for?

  The voucher entitles eligible customers to receive 50% off an outright purchase of Samsung Galaxy Z Flip8, subject to the voucher terms and conditions.

• How long is the voucher valid?

  The voucher is valid from the date you receive the voucher until 11 September 2026.

• When can I redeem the voucher?

  The voucher is redeemable from 11 August 2026 until 11 September 2026.

• Can I combine the voucher with trade-in programmes or other promotions?

  No. The voucher is not valid for use with other promotions.

• Will a Galaxy Z Flip8 purchased using the voucher qualify for other promotional benefits?

  No. Devices purchased using the voucher will not be eligible for additional gifts, rebates, vouchers or campaign benefits associated with Samsung Galaxy Z Flip8 promotions.

• When will my physical promotional gift(s) be delivered?

  Physical gift(s) are generally delivered within 3–14 working days after successful device collection or delivery.

• Can I change my delivery address after contract activation?

  No. Physical promotional gifts will be delivered to the address provided during order confirmation and contract activation.
  Address changes after contract activation may result in unsuccessful fulfilment.