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Frequently Asked Questions

RM1 with a New Share Plan

  • You are welcome to upgrade your Principal line to a higher plan after you have signed up for a device contract, however you must serve the full contract or a penalty fee will be triggered.

    Do note that your Principal device contract will continue if you decide to upgrade your plan, but a penalty fee will be applicable should you choose to downgrade or cancel your lines.

  • In order to enjoy this offer, just go to any Maxis Centre and participating Maxis Dealer to sign up for your new Maxis Postpaid Share plan at RM48/month.

    If you do not already have a Maxis Principal Line, then you must also sign up for a new Maxis Principal Line. You may choose from any of our Maxis Postpaid plans, which start from as low as RM98/month.

    You must have a Maxis Postpaid Principal line to be able to enjoy this offer.

  • This is a limited-time offer with devices being made available for RM1 when you take up a Maxis Postpaid plan from RM98/month and a NEW Maxis Postpaid Share 48 Plan.

  • Yes, if you sign up for this offer then your Principal Line and your NEW Share Line will be contracted for 24 months.

    For New customers: If you sign up for this offer and take a new Principal Line with a new share line, you will be contracted for 24 months on both lines.

    For un-contracted Existing customers: If you take this offer, then a 24 month contract will be applied to both your Principal Line and new share line.

    For Existing customers with Principal Line contract: If you already have an existing Principal Line with a contract,  then you will need to re-contract your existing Principal line or sign up with a new Principal Line and add a new share line in order to take up this offer. Both your Principal Line and Share Line will be contracted for 24 months.

  • This offer is eligible only by adding a new share line.

    You can choose to upgrade your plan to add more share lines, eligibility as below:

    • Maxis Postpaid Plan RM98 – 1 Share Line at RM48/Month
    • Maxis Postpaid Plan RM108 – 1 Share Line at RM48/Month
    • Maxis Postpaid Plan RM128 – Up to 2 Share Line at RM48/Month each
    • Maxis Postpaid Plan RM158 – Up to 3 Share Line at RM48/Month each
    • Maxis Postpaid Plan RM188 – Up to 4 Share Line at RM48/Month each

RM1 with a Postpaid Plan

  • You are welcome to upgrade your Principal line to a higher plan after you have signed up for a device contract, however you must serve the full contract or a penalty fee will be triggered.

    Do note that your Principal device contract will continue if you decide to upgrade your plan, but a penalty fee will be applicable should you choose to downgrade or cancel your lines.

  • In order to enjoy this offer, just go to any Maxis Centre and participating Maxis Dealer to sign up for your new Maxis Postpaid Share 48 from RM98/month.

    If you do not already have a Maxis Principal Line, then you must also sign up for a new Maxis Principal Line. You may choose from any of our Maxis Postpaid plans, which start from as low as RM98/month.

    You must have a Maxis Postpaid Principal line to be able to enjoy this offer.

  • This is a limited-time offer with devices being made available for RM1 when you take up a Maxis Postpaid plan from RM98/month and a NEW Maxis Postpaid Share 48 Plan.

  • Yes, if you sign up for this offer then your Principal Line will be contracted for 24 months.

    For New customers: If you sign up for this offer and take a new Principal Line, you will be contracted for 24 months.

    For un-contracted Existing customers: If you take this offer, then a 24 month contract will be applied to your Principal Line.

    For Existing customers with Principal Line contract: If you already have an existing Principal Line with a contract, and are just adding a new Maxis Postpaid Share Plan, then you will need to re-contract your existing Principal line or sign up with a new Principal Line and a share line in order to take up this offer. Both your Principal Line and Share Line will be contracted for 24 months.

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The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

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