Frequently Asked Questions
Maxis Postpaid 98 RM20 x 24 Month Rebate Offer
Information for Existing Customers Only
Note: This offer expired on 22 August 2023. The following information applies only to customers who enrolled before the expiration date.
About Your RM20 x 24-Month Rebate
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This promotion provided a RM20 rebate for 24 months (total RM480) when you signed up:
- For a new line on Maxis Postpaid 98 or Maxis Unlimited Postpaid 98
- You may have also chosen between an extra 30GB/month quota for 12 months or one of our selected devices at a special price
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This offer was available from 14 January 2023 until 22 August 2023. New sign-ups are no longer accepted.
Managing Your Existing Rebate
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Yes, you may upgrade your rate plan and continue to enjoy the rebate for the remainder of your 24-month period.
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Yes, you may downgrade your rate plan; however, your rebate will be discontinued.
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You may terminate your line anytime. If your mobile line is under contract, early termination charges will apply. Your rebate benefits will end upon termination.
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The rebate is only valid for 24 months and has been offsetting your monthly commitment. After 24 months, the rebate will end and you will be charged the standard rate for your plan.
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No, this offer was only applicable for individual Maxis Postpaid 98 and Maxis Unlimited Postpaid 98 lines.
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Each eligible line will continue to receive its own RM20 monthly rebate for the full 24-month period from activation date.
Looking for the right Postpaid Plan?
Need to get in touch with us?
Contact Maxis Customer Service