Frequently Asked Questions

Complimentary 2-year Maxis Device Care device protection for Samsung Galaxy Z Flip/Fold 7

  • Get free 24 months device protection (Maxis Device Care) when you buy a new Samsung Galaxy Z Flip/Fold7.

  • Both new/existing Maxis customers purchasing Z Flip/Fold7 on Postpaid, Zerolution®, or Device Contract.

    1. In-store: confirm with our staff on the opt-in during purchase.
    2. Online: Add Maxis Device Care to cart before checkout.

  • AIA's certificate lists the premium, but Maxis fully waives it for 24 months. Your bill will show RM0 net charge.

    • First 24 months: Free
    • Month 25 onward: Standard charges apply if you continue coverage.

  • The offer is forfeited after 7 days. No extensions.

  • Yes. If rejected, you won’t receive this offer.

  • You can check your Maxis Devica Care via:

    • Maxis App
    • Maxis Online Account

  • Yes, you can cancel your subscription at any time during the 24-month period. However, please note that once cancelled, you cannot resubscribe to this specific offer.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

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