Frequently Asked Questions
Maxis Biggest Deals Premium Giveaway FAQ
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From 13 November 2025 – 14 January 2026, eligible customers can redeem Premiums by purchasing qualifying plans at participating Maxis Stores. Stocks are limited—act fast!
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You qualify if you:
- Subscribe to Maxis Postpaid Principal plans (MP99, 109, 139, 169, 199) at participating Maxis Stores, or
- Activate Maxis Broadband plans (100/300/500Mbps, 1/2Gbps, WBB69/99/139, Family Plan (299/399/499) at participating Maxis Stores, or
- Purchase a device on any device contract with the above-mentioned plan at participating Maxis Stores.
- Complete your transaction between 13 November 2025 – 14 January 2026
Not eligible for:
- purchase of Accessories & Merchandise
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- You must visit a participating Maxis Stores and make a qualifying purchase.
- Collect your Premium (subject to stock availability).
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No, Premium are given based on purchase of qualifying plans.
- Blind Box Mini Plushie Keychain – Subscribe to Maxis Postpaid Principal plans (MP99, 109, 139, 169, 199) at participating Maxis Stores, or activate Maxis Broadband plans (100/300/500Mbps, 1/2Gbps, WBB69/99/139
- Maxis Umbrella – Subscribe to Maxis Unlimited Postpaid Plans (MUP69, 79, 99, 109, 139, 169, 199) or Family Plan (299/399/499) at participating Maxis Stores
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Blind Boxes are mystery collectibles—each contains a random Mini Plushie Keychain! We can’t swap designs, but every box is a unique surprise!
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Stocks vary by location and are available on a first-come, first-served basis. We recommend redeeming early!
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Yes! Each eligible transaction earns 1 Premium. You can redeem multiple times with separate purchases.
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Each MSISDN is only entitled to ONE (1) Premium redemption.
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No extensions or cash alternatives are offered, so don’t wait!
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Nope! The Premium is 100% FREE for eligible customers. No extra charges—just pure celebration!
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All redemptions are final.
Need to get in touch with us?
Contact Maxis Customer Service