Frequently Asked Questions
Maxis Online Exclusive Year End Blind Box Giveaway FAQ
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From 18 November 2025 – 14 January 2026, eligible customers can redeem a limited-edition Blind Box Mini Plushie Keychain by purchasing qualifying devices at Maxis Online Store. Stocks are limited—act fast!
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You qualify if you:
- purchase a device on any device contract at Maxis Online Store.
- complete your transaction between 18 November 2025 to 14 January 2026
Not eligible for:
- purchase of Accessories & Merchandise
- purchase of Home Devices
Note:
- For Maxis Online Store transactions: only Blind Box is redeemable.
- Delivery orders: Your Blind Box will arrive with your device.
- Self-collection: Redeem ONLY at the store where you picked up your device.
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Blind Boxes are mystery collectibles—each contains a random Mini Plushie Keychain! We can’t swap designs, but every box is a unique surprise!
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Yes! Each eligible transaction earns 1 Blind Box. You can redeem multiple times with separate purchases.
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Each MSISDN is only entitled to ONE (1) blind box redemption.
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No extensions or cash alternatives are offered, so don’t wait!
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Nope! The Blind Box is 100% FREE for eligible customers. No extra charges—just pure celebration!
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All redemptions are final.
Need to get in touch with us?
Contact Maxis Customer Service