Frequently Asked Questions
Maxis iPhone Trade-In Program: Get Up to RM500 Extra Value
Offer Details
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Get an additional top-up of up to RM500 when you trade in your eligible iPhone and purchase a new iPhone 16 series device. This limited-time offer is available until June 30, 2025, for the first 3,000 customers only.
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iPhone Models Additional top up amount
iPhone 11 Series iPhone 11
RM100 iPhone 11 Pro RM100 iPhone 11 Pro Max RM100 iPhone 12 Series iPhone 12 Mini RM300 iPhone 12 RM300 iPhone 12 Pro RM500 iPhone 12 Pro Max RM500 iPhone 13 Series iPhone 13 Mini RM300 iPhone 13 RM300 iPhone 13 Pro RM500 iPhone 13 Pro Max RM500 iPhone 14 Series iPhone 14 RM300 iPhone 14 Plus RM300 iPhone 14 Pro RM500 iPhone 14 Pro Max RM500 iPhone 15 Series iPhone 15 RM300 iPhone 15 Plus RM300 iPhone 15 Pro RM500 iPhone 15 Pro Max RM500
How It Works
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To qualify for the full additional top-up amount, your device must meet the following conditions:
- Have no damage worse than heavy scratches on the body
- Be fully functional (working WiFi, speakers, camera, etc.)
- Power on normally
- Have no screen damage
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To participate in the trade-in program, follow these steps:
- Visit any Maxis Store nationwide
- Bring your eligible iPhone for assessment
- Our staff will evaluate your device's condition and provide the trade-in value plus the additional top-up amount
- Purchase your new iPhone 16 series device
- The total trade-in value will be used to offset your purchase, with any remaining balance credited to your monthly bill
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The full trade-in value (including the additional top-up) will first be used to offset any payments required for your new iPhone 16 purchase. Any remaining balance will be credited to your monthly Maxis bill.
Eligibility Questions
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No, the additional top-up of up to RM500 is exclusively for eligible iPhone models listed above. However, we do accept trade-ins of other brands and models at our standard trade-in values. Visit any Maxis Store for an assessment of your non-iPhone device.
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You can still trade in your iPhone, but you won't receive the full additional top-up amount. The final value will depend on your device's condition as assessed by our staff. Even devices with issues may still qualify for some trade-in value.
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For information about our standard trade-in program for all devices, please click here or visit any Maxis Store to speak with our representatives.
Offer valid until June 30, 2025, or until the first 3,000 units are claimed, whichever comes first. Terms and conditions apply.
