Frequently Asked Questions

Move with Maxis

  • The event is open to everyone! There is no age limit. However, children aged 4–12 years old must be always accompanied by at least one (1) adult for safety.

  • Participants are encouraged to arrive at least 30–40 minutes early to allow time for check-in and warm-up.

  • Yes, pre-registration is required as slots are limited. Walk-ins may not be accepted if slots are fully booked.

  • Participation is free of charge, but registration is required as slots are limited.

  • Participants should be in good health and physically fit to join the run. If you are pregnant, have any pre-existing medical conditions, or are recovering from an injury, we strongly recommend consulting a doctor before participating.

  • Please come dressed in comfortable exercise attire and proper running shoes to ensure you can move safely and enjoy the session.

  • Penang Edition

    Day 1

    • Date: Saturday, 20 June 2026
    • Time: 7:00 AM – 9:00 AM
    • Venue: 1.618 Roastery, Andaman Island, Penang

    Day 2

    • Date: Sunday, 21 June 2026
    • Time: 7:00 AM – 9:00 AM
    • Venue: Unknown Café & Bistro, Bayan Lepas, Penang

    Coming Soon Event:

    • Klang Valley - ( Date & Venue TBC)
    • Johor Bahru - ( Date & Venue TBC)
    • Sarawak -  ( Date & Venue TBC)
    • Kuantan -  ( Date & Venue TBC)
    • Sabah - ( Date & Venue TBC)
  • Yes! Please bring:

    • A refillable water bottle to stay hydrated
    • A smartwatch or fitness tracker (optional) to track your run and milestones
  • The run is designed as a light community run, typically ranging between [ 3 - 6 km (exact distance may vary slightly by location)]

  • Your safety is our top priority. All participants are required to:

    • Follow instructions provided by event organisers
    • Participate in the warm-up session before the run
    • Stay within the designated route
    • Be mindful of other runners and surroundings
  • No, this is a community run designed for fitness, fun, and connection. Participants are encouraged to go at their own pace and enjoy the experience.

  • In the event of bad weather, the organisers may delay, modify, or cancel the run for safety reasons. Updates will be communicated via official channels.

  • Light refreshments may be available at selected venues, but participants are encouraged to stay hydrated and prepared.

  • Yes, participants are welcome to register for both sessions, subject to slot availability.

  • Bag storage is not provided, so participants are advised to travel light and keep valuables with them.

  • More details and updates will be shared via the official registration page and Maxis communication channels [https://www.maxis.com.my/en/move-with-maxis/]

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service