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For list of planned network maintenance, click

For list of planned network maintenance, click

here.

Frequently Asked Questions

Maxis Sale (Home Devices)

  • Maxis Sale offers mobile devices on a shorter contract period and home devices from as low as RM1/month, from 1 August 2022 to 30 September 2022.

  • We are offering a new range of home devices including Smart TV 4k, from RM1/month on Maxis Home Fiber or Maxis Home 4G WiFi plan.

  • The offer period starts from 1 August until 30 September 2022 or while stocks last.

  • Yes, you can choose to sign up Home Zerolution on a 24-month and 36-month installment plan

  • You may take up this offer at following channels:

    • Any Maxis Store
    • Maxis Online Store
    • Telesales at 123
  • Any Maxis Fiber plan and Maxis Home 4G WiFi plan.

  • All existing and new Maxis Fibre and Maxis Home 4G WiFi customers are eligible for this offer (Fibre must be installed prior to sign up of Home Zerolution contract).

    Customers on Maxis Unlimited Postpaid & Fibre and Maxis Unlimited Postpaid & Home 4G WiFi plan are eligible for a wider range of devices. Click HERE to view more details. 

  • Yes. You are welcome to upgrade your fiber plan to any Maxis Fiber plan with higher speed. However, downgrading your fiber plan will be deemed as early termination of your contract.

  • Early termination of your Home Zerolution contract will require you to pay a device remaining balance charge.

    Device remaining balance is calculating based on [(Recommended Retail Price (RRP) ÷ 24/36 months) x remaining month(s) of Commitment Period] + Device non-return fee

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service