Frequently Asked Questions

FAQ on KL Fest Campaign

  • Maxis online Store campaign exclusive for Maxis customers. The offer entails direct discount applied for selected accessories and devices on outright purchase sold via Maxis Online Store.

    How do I redeem my promo code?

    You are required to complete a task in the KL Fest: Discover Pass app to get your voucher code.

    • You will be redirected to our Maxis Online Store via the KL Fest: Discover Pass app
    • Browse through the exclusive products available
    • Select your favourite item and add it to your cart
      • For devices: Ensure to select “Buy Device Only” in order to be eligible for the voucher rebate
    • Apply your voucher code at the checkout page
    • Fill in your payment and delivery details
    • Complete your purchase accordingly.

    Vouchers are only valid for Accessories and Devices purchase, redeemable on Maxis Online Store.

  • 8 May – 30 June 2026 (or until stocks run out).

    • Must have Malaysian shipping address

  • One-time payment only (Maxis Zerolution excluded).

  • No – doorstep delivery only.

    Notes:

    • Selected accessories and devices only – no other products qualify
    • All include manufacturer warranty
    • FREE nationwide delivery

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service

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