What is a scheduled roaming pass?

A scheduled roaming pass is a long-validity data roaming pass that you set up in the Maxis app to activate automatically on a future date and time. Scheduling a pass does not activate it or incur a charge. You’ll be charged only if the pass activates successfully.

Can I schedule a 1-Day DataRoam Pass?

No. You can schedule eligible long-validity data roaming passes only. A 1-Day DataRoam Pass cannot be scheduled.

How far in advance can I schedule a roaming pass?

You can schedule an eligible roaming pass 14 days before its intended activation date and time. If you select a date without a specific time, the pass will activate at 12:00am, Malaysia time.

How do I schedule a roaming pass?

Open the Maxis app and tap Roaming . Select your destination country. Choose an eligible long-validity data roaming pass. If you want a Booster Pass and one is available, select the matching Booster Pass. Choose Schedule Roaming . Select your preferred activation date and time. Review the summary, including the pass, any Booster Pass, and the activation date and time. Confirm the schedule. Before confirming, check that both the roaming pass and Booster Pass appear in the summary if you selected a Booster Pass. After you schedule the pass, you’ll receive a confirmation SMS. You’ll also receive a reminder SMS approximately 24 hours before activation and an SMS telling you whether activation succeeded or failed. You can’t schedule a pass if your line or account is barred or suspended.

Will I be charged when I schedule a pass?

No. Scheduling a pass does not incur a charge. You’ll be charged only when the scheduled roaming pass and any accompanying Booster Pass activate successfully. If activation fails, you won’t be charged.

How do I view my scheduled roaming passes?

You can view your scheduled passes in the Maxis app before activation. A scheduled pass remains visible until it is activated, cancelled, or fails to activate.

Can I schedule multiple roaming passes?

Yes. You can schedule multiple long-validity roaming passes, subject to these rules: You can’t schedule two passes of the same type to activate on the same day. Different types of passes can be scheduled to activate on the same day. Each Booster Pass must be scheduled with its corresponding roaming pass. For example, you can schedule a 7 Days APAC Pass and a 15 Days Multi-country Data Pass to activate on the same day. You can add the matching Booster Pass to each schedule.

What happens if I already have an active roaming pass when a scheduled pass is due to activate?

If a roaming pass of the same type is already active when the scheduled pass is due to activate, the scheduled activation will fail. You’ll receive an SMS notification. Any Booster Pass linked to that scheduled pass will not activate either.

What happens if a 1-Day DataRoam Pass activates on the same day as my scheduled roaming pass?

If a 1-Day DataRoam Pass activates automatically on the same day as your scheduled long-validity roaming pass, the 1-Day DataRoam Pass fee will be waived. If you manually purchase a 1-Day DataRoam Pass, the fee will not be waived, even if a scheduled long-validity pass activates on the same day.

Can I cancel or change a scheduled roaming pass?

Yes. To change the pass or its activation date or time, cancel the existing schedule and set up a new one. You must cancel at least 2 hours before the scheduled activation time. Once cancelled, the schedule can’t be reinstated. You’ll need to set it up again, subject to the scheduling window.

Who can cancel a scheduled roaming pass?

A scheduled pass can be cancelled in the Maxis app by the person who originally scheduled the roaming pass: If the principal line scheduled the pass for multiple lines (including shared lines), cancelling will affect all those lines . After cancellation, the principal line can reschedule the roaming pass if it’s still within the allowed scheduling period. A shared line user can only cancel a scheduled pass if they scheduled it themselves .

What happens if I cancel a scheduled roaming pass that has a Booster Pass?

Cancelling any scheduled long-validity roaming pass will automatically cancel all scheduled Booster Passes under your account , including Booster Passes linked to other future roaming pass schedules. If you still need a cancelled Booster Pass, you’ll need to schedule it again with its corresponding roaming pass. Example: You have scheduled a 7 Days APAC Pass with an APAC Booster Pass for November, and a 15 Days Multi-country Data Pass with a Multi-country Booster Pass for December. If you cancel the scheduled APAC Pass, the system will also cancel the scheduled Multi-country Booster Pass for December. You’ll need to schedule the Multi-country Booster Pass again with its corresponding roaming pass if you still need it.

What happens if my scheduled pass fails to activate?

Your scheduled pass may fail to activate if your line is suspended or barred, including because of non-payment or a credit-limit restriction. If activation fails: You won’t be charged for the pass or any Booster Pass linked to it. You’ll receive an SMS notification. Once your line is active and no longer suspended or barred, you can schedule or activate a pass again in the Maxis app .

Frequently Asked Questions

Schedule a Roaming Pass and Booster Pass

A scheduled roaming pass is a long-validity data roaming pass that you set up in the Maxis app to activate automatically on a future date and time.

Scheduling a pass does not activate it or incur a charge. You’ll be charged only if the pass activates successfully.

You can schedule these long-validity data roaming passes in the Maxis app:

Long-validity data roaming pass	Matching Booster Pass
3 Days ASEAN Pass (RM39)	Not available
7 Days ASEAN Pass (RM49)	ASEAN Booster Pass (RM21)
7 Days APAC Pass (RM69)	APAC Booster Pass (RM28)
15 Days Multi-country Data Pass (RM99, including Aeromobile)	Multi-country Booster Pass (RM45)
30 Days Multi-country Data Pass (RM149, including Aeromobile)	Multi-country Booster Pass Plus (RM90)

A Booster Pass is optional and can only be scheduled with its matching roaming pass. It provides an additional 3GB of high-speed data per day during the validity of the eligible roaming pass.

These passes are available to customers on the eligible Maxis mobile plans.

No. You can schedule eligible long-validity data roaming passes only. A 1-Day DataRoam Pass cannot be scheduled.
You can schedule an eligible roaming pass 14 days before its intended activation date and time.

If you select a date without a specific time, the pass will activate at 12:00am, Malaysia time.
Open the Maxis app and tap Roaming.

Select your destination country.

Choose an eligible long-validity data roaming pass.

If you want a Booster Pass and one is available, select the matching Booster Pass.

Choose Schedule Roaming.

Select your preferred activation date and time.

Review the summary, including the pass, any Booster Pass, and the activation date and time.

Confirm the schedule.

Before confirming, check that both the roaming pass and Booster Pass appear in the summary if you selected a Booster Pass.

After you schedule the pass, you’ll receive a confirmation SMS. You’ll also receive a reminder SMS approximately 24 hours before activation and an SMS telling you whether activation succeeded or failed.

You can’t schedule a pass if your line or account is barred or suspended.
No. Scheduling a pass does not incur a charge. You’ll be charged only when the scheduled roaming pass and any accompanying Booster Pass activate successfully.

If activation fails, you won’t be charged.
You can view your scheduled passes in the Maxis app before activation. A scheduled pass remains visible until it is activated, cancelled, or fails to activate.
Yes. You can schedule multiple long-validity roaming passes, subject to these rules:

You can’t schedule two passes of the same type to activate on the same day.

Different types of passes can be scheduled to activate on the same day.

Each Booster Pass must be scheduled with its corresponding roaming pass.

For example, you can schedule a 7 Days APAC Pass and a 15 Days Multi-country Data Pass to activate on the same day. You can add the matching Booster Pass to each schedule.
If a roaming pass of the same type is already active when the scheduled pass is due to activate, the scheduled activation will fail. You’ll receive an SMS notification. Any Booster Pass linked to that scheduled pass will not activate either.
If a 1-Day DataRoam Pass activates automatically on the same day as your scheduled long-validity roaming pass, the 1-Day DataRoam Pass fee will be waived.

If you manually purchase a 1-Day DataRoam Pass, the fee will not be waived, even if a scheduled long-validity pass activates on the same day.
Yes. To change the pass or its activation date or time, cancel the existing schedule and set up a new one.

You must cancel at least 2 hours before the scheduled activation time. Once cancelled, the schedule can’t be reinstated. You’ll need to set it up again, subject to the scheduling window.
A scheduled pass can be cancelled in the Maxis app by the person who originally scheduled the roaming pass:

If the principal line scheduled the pass for multiple lines (including shared lines), cancelling will affect all those lines. After cancellation, the principal line can reschedule the roaming pass if it’s still within the allowed scheduling period.

A shared line user can only cancel a scheduled pass if they scheduled it themselves.
Cancelling any scheduled long-validity roaming pass will automatically cancel all scheduled Booster Passes under your account, including Booster Passes linked to other future roaming pass schedules.

If you still need a cancelled Booster Pass, you’ll need to schedule it again with its corresponding roaming pass.

Example: You have scheduled a 7 Days APAC Pass with an APAC Booster Pass for November, and a 15 Days Multi-country Data Pass with a Multi-country Booster Pass for December. If you cancel the scheduled APAC Pass, the system will also cancel the scheduled Multi-country Booster Pass for December. You’ll need to schedule the Multi-country Booster Pass again with its corresponding roaming pass if you still need it.
Your scheduled pass may fail to activate if your line is suspended or barred, including because of non-payment or a credit-limit restriction.

If activation fails:

You won’t be charged for the pass or any Booster Pass linked to it.

You’ll receive an SMS notification.

Once your line is active and no longer suspended or barred, you can schedule or activate a pass again in the Maxis app.

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The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

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