Do ensure International Roaming is activated on your mobile phone. Refer International Roaming FAQ for more information.

Maxis data roaming passes are available for subscribers on any Maxis mobile plans.

Here is the summary of where you can use each of the passes:

Auto subscription.

• 1 Day Unlimited Data pass at RM29
• 1 day DataRoam Pass at RM38

Subscribe via Maxis app, go to Service Details > Roaming Passes & Rates for:

• 1 Day Unlimited Data pass at RM29
• 1 day DataRoam Pass at RM38
• 3 Days ASEAN Pass: RM39 (multi country pass)*
• 7 Days ASEAN Pass: RM49 (multi country pass)*
• 7 Days APAC Pass: RM69 (multi country pass)*
• 15 Days Multi country Data Pass: RM99 (includes Aeromobile)*
• 30 Days Multi country Data Pass: RM149 (includes Aeromobile)*

• *If you buy any of these long validity passes before your 1 Day Unlimited Data/ 1 Day DataRoam pass expires, you will only be charged for this pass.

Note: If you are a principal line user, you may assist your share/ supplementary users to activate Data Roam pass via Maxis app, go to All Services and select the line you wish to activate Data Roam pass, tap on Roaming Passes & Rates, select the destination country, select the pass you wish to purchase, confirm you have selected the correct pass and tap OK.

We will inform you via SMS when your pass has been successfully activated, for both manual and auto subscriptions. Alternatively, you can check via Maxis app or dial *100#.

Note: If you are a principal line user and activating Data Roam pass for your share/ supplementary line, both of you will be notified via SMS when the Data Roam pass has been successfully activated. Alternatively, you can check via Maxis app.

Upon your arrival to a new country or territory, you will receive a Welcome SMS from Maxis when you switch ON your Maxis Mobile. It is stated in the SMS whether Data Roam pass is available in that country.

You may also find out here.

We updated our Data Roaming passes on 28 November, 2024. The ASEAN Plus pass that included China, Taiwan, Hong Kong, and Macau is no longer available.

We are now offering a streamlined roaming pass for ASEAN and APAC countries, including enhanced 15-day and 30-day options. Here are the new passes:

• 3 Days ASEAN Pass: RM39 (multi country pass)
• 7 Days ASEAN Pass: RM49 (multi country pass)
• 7 Days APAC Pass: RM69 (multi country pass)
• 15 Days Multi country Data Pass: RM99 (includes Aeromobile)
• 30 Days Multi country Data Pass: RM149 (includes Aeromobile)

For travel to China, depending on your stay, consider the following options:

• 7 Days APAC Pass: RM69 (multi country pass)
• 15 Days Multi country Data Pass: RM99 (includes Aeromobile)
• 30 Days Multi country Data Pass: RM149 (includes Aeromobile)

You may also use a day pass for shorter visits. For the complete list of countries covered by each pass, refer to our detailed country list here.

1 Day Unlimited Data is and single-country pass and is country specific E.g. Singapore pass cannot be used in Thailand or other countries.

If you are traveling to multiple countries in one day, you will need to activate 1 Day Unlimited Data pass for each country and browse on the respective preferred operators. Depending on the countries, you will enjoy - better value with the following multi country pass such as:

• 3 Days ASEAN Pass: RM39 (multi country pass)
• 7 Days ASEAN Pass: RM49 (multi country pass)
• 7 Days APAC Pass: RM69 (multi country pass)
• 15 Days Multi country Data Pass: RM99 (includes Aeromobile)
• 30 Days Multi country Data Pass: RM149 (includes Aeromobile)

7 Days ASEAN Plus pass is a multi country pass. To know which countries you can use the pass in, refer here.

30 days Multi country Data pass is a multi-country pass. To know which countries you can use the pass in, refer here.

Each of the passes will have a validity of Xdays x 24 hours from the activation date and time. For better tracking, it will be converted to Malaysian Time.

You can check the exact expiry Date and Time from the confirmation SMS that you received or via Maxis app.

There is no limit to the number of passes you can buy in a day; the pass(s) are stack-able, i.e. you can buy as many even before the fair usage quota expires.

When multiple active passes cover the same country, your data usage will always be deducted from the pass expiring soonest. This ensures seamless continuity without manual selection.

Roaming passes cannot be cancelled once activated. To prevent errors:

• Our system requires two confirmation steps during activation
• We strongly recommend verifying your selection before final purchase
  If activated incorrectly, you may:
  1. Continue using the active pass, OR
  2. Purchase an additional pass matching your needs

There are no additional charges. Once you have reached the Fair Usage Policy limit, you will be surfing on a reduced speed.

If you exhaust your daily high-speed data allowance (FUP) before the day ends, you can purchase a Data Roam Booster pass to continue enjoying uninterrupted high-speed connectivity. Get it on Maxis app at RM9 per pass.

To protect you from unexpected charges, data roaming is automatically blocked in countries where we do not offer value data roaming passes. This means you won’t be able to use data roaming in those countries to avoid accidental or costly data usage.

If you need internet access while roaming in such countries, we recommend looking for alternative options such as connecting to local Wi-Fi networks

As long as the internet provider for the inflight service is Aeromobile, yes; your data usage will be available with 15 Days Multi country Data pass or 30 Days Multi country Data pass.

Yes, you may purchase and stack multiple Data Roam Booster Passes to ensure uninterrupted data coverage throughout your trip. Each pass activates immediately upon purchase.

You can add the Data Roam Booster Pass exclusively through the Maxis App. Here's how to get it:

Step-by-Step Guide:

1. Go to Mobile Service

Open Maxis App → Select "the mobile line" from All Services with your active long-validity Data Roaming Pass(3-30 days validity)

2. Add Booster

You'll see either:

• A "Booster Pass Add-on" banner on the main screen, OR
• An "Add Booster Pass" button when viewing your active pass details

3. Complete Purchase
   Follow prompts to confirm and the purchase the of 24-hour booster pass at RM9

Important Notes: the booster pass will only appear if you have an active eligible long-validity pass. Activation: Booster starts immediately upon purchase. 

When multiple passes cover the same country:

• Data is always consumed from the pass expiring soonest
• Your 24-hour Data Roam Booster Pass typically depletes first due to its shorter validity
• Long Validity Passes remain available after booster expiration

For more information on the SSTC, go to https://www.maxis.com.my/maxisroamingsst