Maxis Lite 48

EXPAND ALL COLLAPSE ALL

• I. Understanding the Change

  1. Why is my plan being updated to Maxis Lite 48?
     We're retiring your current Value Plus 50 plan to offer better value. Maxis Lite 48 provides enhanced internet benefits while maintaining your current commitment fee - ensuring you enjoy improved connectivity suited to modern needs.
  2. When will this change happen?
     Your plan will automatically update to Maxis Lite 48 on 28/10/2026. No action is required from you.
  3. Can I keep my current plan?
     No. Your current plan is being discontinued for all customers. All users will be moved to Maxis Lite 48 or can choose another active Maxis/Hotlink.

• II. Plan Details & Benefits

  4. What are the key benefits of Maxis Lite 48?
     

  Feature	Value Plus 50 (Current)	Maxis Lite 48 (New)
  Monthly Fees	RM50	RM48
  Data	Pay Per Use	50GB (4G/5G)
  Calls	Pay Per Use	Unlimited
  SMS	Pay Per Use	Unlimited

  5. Is there extra cost for this update?
     No. This update is completely free - you'll continue paying RM48/month.
  6. What happens if I use all 50GB data?
     After exhausting your 50GB:
     1. Browse at reduced speed for free, OR
     2. Purchase additional data passes via Maxis app

• III. Process & Confirmation

  7. How will I know my plan changed successfully?
     You'll receive an SMS confirmation immediately after the update completes.
  8. Will my mobile number or SIM card change?
     No. Only your plan updates - your number and SIM remain unchanged.

• IV. Your Options

  9. Can I choose a different plan instead?
     Yes! You may switch to any active Maxis Postpaid, Hotlink Postpaid, or Family Plan anytime via:
     • Maxis app
     • Maxis Centre
     • Customer Service (123)
       Note: Once you leave Maxis Lite 48, you can't return to this specific plan.
  10. Are voice-only plans available?
      No. With growing smartphone usage, all current plans include data. Maxis Lite 48 offers balanced voice/SMS/data at your current price.

• V. Plan Availability

  11. Why isn't Maxis Lite 48 on your website?
      This plan is exclusively for customers being updating from retired plans. It's not available for new subscriptions.

• VI. Contract & Changes

  12. Is there a contract for Maxis Lite 48?
      No. Maxis Lite 48 has no lock-in period - you can change plans anytime.
  13. Can I revert to my old plan later?
      No. Discontinued plans aren't available. You may choose other current plans if Maxis Lite 48 doesn't suit you.