Maxis Lite 48 with RM 10 rebate

EXPAND ALL COLLAPSE ALL

• Understanding the Change

  1. Why is my plan being updated to Maxis Lite 48?
     We're retiring your current Talk & Surf Principal/Talk & Surf Supp line/ Value Surf 2 Principal/ Value Surf 2 Supp line plan to offer enhanced connectivity.
     Maxis Lite 48 provides 50GB data while maintaining your current RM 38 monthly fee through an automatic RM10 rebate - giving you more value at no extra cost.
  2. When will this change happen?
     Your plan will automatically update to Maxis Lite 48 between 9 - 11 March 2026. No action is needed.
  3. Can I keep my current plan?
     No. Your current plan is being discontinued. All users will move to Maxis Lite 48 (keeping your RM38 fee) or can choose another active plan.

• Plan Details & Benefits

  4. What are the key benefits of Maxis Lite 48?
     

  Feature	Talk & Surf Principal or Talk & Surf Supp line (Current)	Maxis Lite 48 (New)
  Monthly Fee	RM38	RM38 (after rebate)
  Data	1GB	50GB (4G/5G)
  Calls	200min Free	Unlimited
  SMS	50 SMS Free	Unlimited

  Feature	Value Surf 2 Principal or Value Surf 2 Supp line (Current)	Maxis Lite 48 (New)
  Monthly Fee	RM38	RM38 (after rebate)
  Data	3GB	50GB (4G/5G)
  Calls	Pay Per Use	Unlimited
  SMS	Pay Per Use	Unlimited

  Feature	Maxis Postpaid Value (Current)	Maxis Lite 48 (New)
  Monthly Fee	RM38	RM38 (after rebate)
  Data	10GB	50GB (4G/5G)
  Calls	500 min Free	Unlimited
  SMS	Pay Per Use	Unlimited

  5. How does the RM10 rebate work?
     • Plan fee: RM48 monthly
     • Automatic rebate: RM10 credit applied every bill
     • You pay: RM38/month (same as now)
  6. Is there extra cost for this update?
     No. This update is completely free - you'll continue paying RM38/month
  7. What happens after using the 50GB data?
     After exhausting your 10GB:
     • Browse at reduced speed for free, OR
     • Purchase additional data passes via Maxis app

• Process & Confirmation

  8. How will I know my plan changed successfully?
     You'll receive an SMS confirmation immediately after the update.
  9. Will my mobile number or SIM change?
     No. Only your plan updates - your number and SIM remain unchanged.

• Your Options

  10. Can I choose a different plan?
      Yes! Switch to any Maxis Postpaid, Hotlink Postpaid, or Family Plan anytime via:
      • Maxis app
      • Maxis Centre
      • Customer Service (123)
        Note: Leaving Maxis Lite 48 means losing the RM10 rebate.
  11. Are voice-only plans available?
      No. Modern plans combine voice and data. Maxis Lite 48 maintains your voice/SMS usage while adding 50GB data at your current price.

• Plan Availability

  12. Why isn't Maxis Lite 48 on your website?
      This plan is exclusively for customers updating from retired plans. It's not available for new subscriptions.

• Rebate & Changes

  13. Will I lose the RM10 rebate if I change plans?
      Yes. The RM10 rebate applies only to Maxis Lite 48. Switching plans removes this specific rebate.
  14. Is there a contract?
      No. Maxis Lite 48 has no lock-in period - change plans anytime without penalties.
  15. Can I revert to my old plan later?
      No. Discontinued plans aren't available. You may choose other current plans if Maxis Lite 48 doesn't suit you.