Maxis Lite 48

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• Understanding the Change

  1. Why is my plan being updated to Maxis Lite 48?
     We're retiring your current Maxis Go/ Surf More 50 plan to offer better value. Maxis Lite 48 provides enhanced internet benefits while maintaining your current commitment fee - ensuring you enjoy improved connectivity suited to modern needs.
  2. When will this change happen?
     Your plan will automatically update to Maxis Lite 48 between 9 - 11 March 2026. No action is required from you.
  3. Can I keep my current plan?
     No. Your current plan is being discontinued for all customers. All users will be moved to Maxis Lite 48 or can choose another active Maxis/Hotlink

• Plan Details & Benefits

  4. What are the key benefits of Maxis Lite 48?
     

  Feature	Maxis Go (Current)	Maxis Lite 48 (New)
  Monthly Fee	RM48	RM48
  Data	3GB	50GB (4G/5G)
  Calls	100min Free	Unlimited
  SMS	100 SMS Free	Unlimited

  Feature	Surf More 50 (Current)	Maxis Lite 48 (New)
  Monthly Fee	RM50	RM48
  Data	5GB	50GB (4G/5G)
  Calls	Pay Per Use	Unlimited
  SMS	Pay Per Use	Unlimited

  Feature	Value Plus 50 (Current)	Maxis Lite 48 (New)
  Monthly Fee	RM50	RM48
  Data	Pay Per Use	50GB (4G/5G)
  Calls	Pay Per Use	Unlimited
  SMS	Pay Per Use	Unlimited

  5. Is there extra cost for this update?
     No. This update is completely free - you'll continue paying RM48/month.
  6. What happens if I use all 50GB data?
     After exhausting your 50GB:
     1. Browse at reduced speed for free, OR
     2. Purchase additional data passes via Maxis app

• Process & Confirmation

  7. How will I know my plan changed successfully?
     You'll receive an SMS confirmation immediately after the update completes.
  8. Will my mobile number or SIM card change?
     No. Only your plan updates - your number and SIM remain unchanged.

• Your Options

  9. Can I choose a different plan?
     Yes! Switch to any Maxis Postpaid, Hotlink Postpaid, or Family Plan anytime via:
     • Maxis app
     • Maxis Centre
     • Customer Service (123)
       Note: Once you leave Maxis Lite 48, you can't return to this specific plan.
  10. Are voice-only plans available?
      No. With growing smartphone usage, all current plans include data. Maxis Lite 48 offers balanced voice/SMS/data at your current price.

• Plan Availability

  11. Why isn't Maxis Lite 48 on your website?
      This plan is exclusively for customers being updating from retired plans. It's not available for new subscriptions.

• Contract & Changes

  12. Is there a contract for Maxis Lite 48?
      No. Maxis Lite 48 has no lock-in period - you can change plans anytime.
  13. Can I revert to my old plan later?
      No. Discontinued plans aren't available. You may choose other current plans if Maxis Lite 48 doesn't suit you.