In light of MCO, some of our Maxis stores may be closed. Click here to find more locations near you.

Need a Maxis store? Click here for locations near you.

Safeguard yourself from phishing, learn more

Safeguard yourself from phishing, learn more

here.

MCMC Volunteer Surveys, 22 Apr - 31 Dec | Click here for more details.

MCMC Volunteer Surveys, 22 Apr - 31 Dec | Click here for more details.

Frequently Asked Questions

New Sign Up

  • Anyone who is above 18 years old and residing within our coverage area can subscribe to MaxisONE Home Fibre. Head on to our coverage checker to check if your address is covered.

  • For foreigner, we will collect a refundable deposit of RM500.00 at the point of sign up.

  • You may sign up for Maxis Home Fibre at:

    1. Maxis Store.
    2. Authorised reseller.
    3. Call us.


    Leave your details online at https://www.maxis.com.my/en/broadband/maxis-fibre/ and we will contact you.

  • You can apply for MaxisONE Home Fibre but Maxis has the rights to change your plan/package to Maxis ONEBusiness Fibre if it’s deemed that the fibre service is being used for business purposes.

  • You may check Maxis Fibre Coverage online with Fibre checker or visit your nearest Maxis store to check and sign up at the same time.

Find out if you're covered

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Find answers from our FAQ or contact Maxis Customer Service via these channels