Feel free to ask us anything
It is very easy!
Firstly, please activate International Roaming. If you are unsure, just check by doing the following:
Lastly, be sure that you are connected to our roaming partner while roaming to enjoy the best rates for calls and data from us. Check our roaming rates here.
It is very simple. Upon your arrival at your destination, you will receive an Welcome SMS from us indicating our preferred roaming. Just go to the network setting of your phone and select the operator indicated in the Welcome SMS and start using.
Checking network setting:
For Android Devices:
For Apple Devices:
You can manage your data roaming usage by switching on or off "Data Roaming" on your phone.
You can do it on your phone, just go Settings, Cellular or Mobile Data to switch on or off your data roaming.
Note: you do not need to have data roaming to use WiFi when you are roaming.
Find answers from our FAQ or contact Maxis Customer Service via these channels