Frequently Asked Questions

Decommissioning of Caller Line Identification Restriction (CLIR)

  • CLIR is a Value-Added Service which allows you to control the display of your mobile number to your call recipients.

  • Maxis is complying to the Malaysian Communications and Multimedia Commission Numbering Plan and requirements to ensure that all calls and Short Message Service (SMS) deliveries display the actual caller number.

    For more information, please visit MCMC’s statement at: https://www.mcmc.gov.my/skmmgovmy/media/General/PEMBERITAHUAN-WEBSITE-MCMC-PEMATUHAN-SUBSEKSYEN-3-8-1-12-NEAP.pdf

  • Maxis will stop offering CLIR service from 30th of June 2023. Your June subscription fee of RM5 for CLIR will be rebated to you in your July bill.

  • You may continue to enjoy the CLIR service subscription until 30th June 2023.

  • To comply with MCMC’s requirements, Maxis currently does not offer any similar services.

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The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

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