Frequently Asked Questions
Understand Your Bills
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In this 2.44 mins video, you will know end to end how to read your Maxis bill.
English
Bahasa Malaysia
Mandarin
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Learn how to get your Maxis bill online and how to subscribe to email bill in 55 seconds.
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Bahasa Malaysia
Mandarin
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Not sure how much to pay? Learn where to read your current charges, current payment, total amount payable and outstanding amount.
English
Bahasa Malaysia
Mandarin
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With itemized bill, your plan and usage charges are listed in your bill, learn how to read your plan and usages charges in less than a minute.
English
Bahasa Malaysia
Mandarin
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Went overseas and roamed? Learn where to find details of your roaming charges.
English
Bahasa Malaysia
Mandarin
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Find out how to troubleshoot some common issues on your mobile phone.
No Maxis Signal on Your Device
Unable to Make and Receive calls
Can't Connect to Mobile Data Services
Experiencing Slow Browsing
