Click here for stores with 100% vaccination status. See you soon!

Click here for stores with 100% vaccination status.

Safeguard yourself from phishing, learn more

Safeguard yourself from phishing, learn more

here.

MCMC Volunteer Surveys, 22 Apr - 31 Dec | Click here for more details.

MCMC Volunteer Surveys, 22 Apr - 31 Dec | Click here for more details.

Frequently Asked Questions

Understand Your Bills

  • In this 2.44 mins video, you will know end to end how to read your Maxis bill.

  • Learn how to get your Maxis bill online and how to subscribe to email bill in 55 seconds.

  • Not sure how much to pay? Learn where to read your current charges, current payment, total amount payable and outstanding amount.

  • With itemized bill, your plan and usage charges are listed in your bill, learn how to read your plan and usages charges in less than a minute.

  • Went overseas and roamed? Learn where to find details of your roaming charges.

  • Find out how to troubleshoot some common issues on your mobile phone.

Looking for the right Postpaid plan?

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Find answers from our FAQ or contact Maxis Customer Service via these channels