Feel free to ask us anything
It is a secured self-help app for Maxis subscribers. Maxis app is accessible with Maxis ID. Just download the app on Apple App Store or Google Play and sign up for a Maxis ID if you haven't had one yet.
You are required to register for a Maxis ID by tapping on the “SIGN UP” button on the first screen of the app.
Key in the email address or mobile number you used to register for your Maxis ID, followed by your password/6-digit TAC code sent by SMS.
Tap on “Using a company line? LOGIN HERE”. Key in your company-provided mobile number and the 6-digit TAC code sent to your number by SMS.
The main self help functions on Maxis app are:-
No data charges for usage within the app. However, the location map feature in Maxis Deals, and re-direction to other websites or apps from the Maxis app will incur standard data charges.
Kindly call our customer care service at 123 from your Maxis mobile.
Yes, you may. Once you have logged-in with your Maxis ID, all your Maxis Postpaid mobile numbers under the account are accessible within the app.
To access another line or service, just click on the Switch Line icon on the top left of your home screen to switch.
Maxis deals/rewards are part of the Maxis app features. Do grab the variety of discounted prices/offers for product and services at any point of time whilst exploring the app.
Find answers from our FAQ or contact Maxis Customer Service via these channels