Frequently Asked Questions
Credit Limit
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Credit limit is shared by all lines within the same account.
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You can check what is your credit limit and other related information via below ways:
- Maxis app > Bill
- Maxis Care > Bill
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You can increase your credit limit via:
Maxis Care > Bill Details > Manage Credit Limit
Just ensure your account is current/active and meets our credit requirements.
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You can reduce your credit limit via:
Maxis Care > Bill Details > Manage Credit Limit
Just ensure your account is current/active and meets our credit requirements.
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Your credit limit can be increased as long as your account is current and more than 6 months. Otherwise, you may need to make sufficient payment and provide supporting documents to increase your credit limit.
Need to get in touch with us?
Contact Maxis Customer Service