#MYBaikHati | Donate pre-loved devices for digital learning needs of B40 families! Read more

#MYBaikHati | Donate your pre-loved devices! Read


MCMC Volunteer Surveys, 22 Apr - 31 Dec | Click here for more details.

MCMC Volunteer Surveys, 22 Apr - 31 Dec | Click here for more details.

Frequently Asked Questions

Operator Billing

  • Yes. You can charge your applications and games purchases at the following market place to your Maxis bill:-

    1. Google Play Store.
    2. Apple App Store.
    3. Huawei AppGallery.
  • Effective 18 May 2018, new purchase limit based on tenure ​​Customer Type Spend/ ​Purchase Limit :

    • Tenure <4 months​ RM55​.
    • ​Tenure >4 months ​RM500.
  • You need to associate your Google account with your Maxis account before purchase, which is a one-time process.

    User must be on Maxis 3G/4G network during this process.

  • You may seek clarification from the merchandiser when you make purchases from via call or email

  • Your application service providers (example Google Play Store, Apple App store) may include 6% Service Tax to your subscription fee effective 1 Jan 2020; Charge to Bill is not subjected to the 6% Service Tax in your Maxis bill.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Find answers from our FAQ or contact Maxis Customer Service via these channels