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eBill is electronic versions of paper bill. When you subscribed to eBill, you can still receive the bill statement in your preferred format (Itemized bill, Itemized bill with SMS Itemized or Summarized bill) via email.
Benefits of eBill:
Watch this video to find out how to change your existing bill subscription from Paper Bill to eBill.
Here is the step by step guide on how to subscribe to eBill via Maxis app
Step 1: Select Bills.
Step 2: Select account.
Step 3: Go to eBill > Enable eBill > if it's ON (in green), you have already subscribed to eBill. Swipe to enable it if its OFF.
Step 4: Enter your preferred e-mail address. A verification link will be sent to your e-mail address.
Step 5: Click the link in the e-mail to complete the eBill subscription.
There could be a few possibilities:-
The computer-generated email may have been mistaken by your email provider as junk or spam mail. If this is the case, you'll need to contact your email provider directly. Alternatively, include email@example.com in your address book.
INFO: You may refer to Page 1 of your monthly bill statement (top-right corner) for your Statement Date.
Yes, you can opt to receive paper bill via post. You can request at the point of registration or change your option anytime via MyMaxis App.
Find answers from our FAQ or contact Maxis Customer Service via these channels